USAF ILA Handbook - ACC Practice Center - Defense Acquisition ...

D-3. Product Support Management (continued)
Evaluation Criteria
• Is a Business Case Analysis (BCA) used to support individual PBL
decisions Does that BCA estimate costs, describe the benefits of
alternative product support strategies (e.g., buying a predetermined level
of availability to meet warfighter’s objectives) and has it been validated
by the Air Force Cost Analysis Agency
Milestone
B C FRP
X U U
• Are reviews scheduled in time to support programmatic reviews X U U
• Is the PBL Product Support Integrator (PSI) identified and is a long-term X U U
agreement finalized that:
o Identifies all stakeholder roles and responsibilities
o Identifies sources and data to collect and use
o Establishes review/reporting requirements and dispute resolution
procedures
• Are trade studies conducted on a continuous basis to ensure that
performance and supportability goals are met Do trade studies consider
alternate operating and support concepts, with specific consideration of
performance requirements
X U U
• Is product support included in the life-cycle system engineering approach X U U
to supportability, including information interoperability requirements
• Is public-private partnering (PPP) optimized for best-value support X U U
• Are contract terms sufficient to meet surge requirements and ensure reestablishment
X U U
of organic or commercial support capability as necessary
• Has a risk management program been established that includes both X U U
government and contractor participation and sharing of risks
• Have product support program risks and mitigation strategies been X U U
identified and assessed
• Have post-IOC plans been developed for continued evolution of
X U
sustainment strategies
• Is continued technology refreshment planned to increase reliability and/or X
reduce Operating and Support cost
• Are product support and overall sustainment requirements referenced in X U U
the CDD and CPD
2. Warranty
• Are mutually beneficial incentives established to facilitate long-term
business relationships Is the provider given incentives to meet specified
product quality and performance measures
X U U
• Has cost-benefit analysis been conducted to determine the
appropriateness, affordability, and value of implementing a warranty
plan
• Were warranties considered and integrated to the program's logistics
support strategy, whether PBL or traditional
X U U
X U U
Version 1: Jan 2006 52
Air Force Independent Logistics Assessment Handbook