USAF ILA Handbook - ACC Practice Center - Defense Acquisition ...

D-3. Product Support Management (continued)
Evaluation Criteria
Milestone
B C FRP
• Do warranty terms and conditions address the program’s risk factors X U U
• Does warranty administration and enforcement include standard
X U U
procedures, including performance measurement, for identifying,
reporting, tracking, and correcting defects and failures covered by the
warranty (Ensure defect reporting, analysis and corrective action
processes are timely and effective.)
• Does the warranty ensure continued contractor responsibility and X U U
involvement beyond delivery and for the entire warranty period and is it
enforceable
• Is the cost-effectiveness assessment of the warranty plan performed
X U
periodically after its initial award
• Are impacts to other related acquisition programs considered when X U U
making product support or program transfer decisions How will support
decisions for this program impact related programs
• Is the sustainment support services contract projected to exceed $100 X U U
million per year requiring PEO/CM management oversight under the
Management and Oversight of Acquisition of Services Process
(MOASP)
• Does the Source of Repair Assignment Process decision support
X U U
implementation of a warranty for depot-level maintenance
• Has depot repair partnering been evaluated with regard to potential X U U
warranty repair
• Is achievement of reliability, maintainability and availability design X U U
specification requirements received during functional configuration
audits and has adequate design test assured the design is supportable
• Is the program performing supportability analysis
(http://akss.dau.mil/dag/para 4.4.9) as part of the functional analysis in
the systems engineering process to determine reliability and
maintainability allocations considering total ownership costs
X
Version 1: Jan 2006 53
Air Force Independent Logistics Assessment Handbook