SafeCom Go HP Administrator's Manual D60701

2 SafeCom Go HP - Device Server
2.9.10 Handle new MAC address (Jetdirect network card)
In the SafeCom database the device is recorded by its unique MAC address. The
device’s MAC address changes if the Jetdirect network card is changed. On
devices with Jetdirect Internal (JDI) the MAC address changes if the formatter
board with the network connector is replaced.
To resolve this it is recommended to delete the device from the SafeCom
database and add it again.
1. Open SafeCom Administrator.
2. Browse to devices and right-click the device and click Delete device.
3. Add the device again by right-clicking Devices and selecting Add device.
4. Go through the Add device wizard to add the device again.
2.9.11 Verify that SafeCom Go HP is loaded
To establish if SafeCom Go HP software is loaded you can access the web page
for the device:
1. Open the device in a web browser and login (2.8.1).
2. Click General.
3. Click Solution Installer and verify under the Installed Solutions pane that
SafeCom Go is installed.
2.9.12 Register device
The device must be registered with the SafeCom solution in one of the
following ways:
� Add the device in the SafeCom Administrator using Add device.
� A user with Technician or Administrator rights must login at the device.
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