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SafeCom Go HP Administrator's Manual D60701

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3 <strong>SafeCom</strong> <strong>Go</strong> <strong>HP</strong><br />

3.6.26 Determine the version<br />

The version of the <strong>SafeCom</strong> <strong>Go</strong> <strong>HP</strong> software can be determined from the<br />

Information web page.<br />

1. Open the Information web page (3.5.2).<br />

The version can also be seen in the Device properties dialog in <strong>SafeCom</strong><br />

Administrator.<br />

3.6.27 Handle hard disk replacement<br />

If the device had a hard disk when you installed <strong>SafeCom</strong> <strong>Go</strong> <strong>HP</strong> initially<br />

replacing the hard disk will obviously remove the <strong>SafeCom</strong> <strong>Go</strong> <strong>HP</strong> software from<br />

the device.<br />

To get it working again send the <strong>SafeCom</strong> <strong>Go</strong> <strong>HP</strong> Loader and <strong>SafeCom</strong> <strong>Go</strong> <strong>HP</strong><br />

Software and configure it as before.<br />

1. Open <strong>SafeCom</strong> Administrator<br />

2. Right-click the device and click Send <strong>Go</strong> Loader...<br />

3. Right-click the device and click Update software...<br />

4. After the device has restarted right-click the device and click Open in<br />

web browser…<br />

5. Open the Configuration web page (3.5.3) to configure it as before and<br />

click Apply.<br />

3.6.28 Handle new MAC address (Jetdirect network card)<br />

In the <strong>SafeCom</strong> database the device is recorded by its unique MAC address. The<br />

device’s MAC address changes if the Jetdirect network card is changed. On<br />

devices with Jetdirect Internal (JDI) the MAC address changes if the formatter<br />

board with the network connector is replaced.<br />

To resolve this it is recommended to delete the device from the <strong>SafeCom</strong><br />

database and add it again by re-registering it.<br />

1. Open <strong>SafeCom</strong> Administrator<br />

2. Right-click the device and click Delete device<br />

3. Open the Register web page (3.5.4) re-registering it and click Register.<br />

4. Refresh the list of devices in <strong>SafeCom</strong> Administrator to verify that it has<br />

been registered again.<br />

<strong>D60701</strong>-30 85

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