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SafeCom Go HP Administrator's Manual D60701

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4.19 <strong>HP</strong> Color LaserJet 4700 ................................................................ 151<br />

4.19.1 Control panel............................................................. 151<br />

4.19.2 Login ....................................................................... 151<br />

4.19.3 Pull Print .................................................................. 151<br />

4.19.4 Logout ..................................................................... 152<br />

4.20 <strong>HP</strong> Color LaserJet CP6015 ............................................................. 153<br />

4.20.1 Control panel............................................................. 153<br />

4.20.2 Login ....................................................................... 153<br />

4.20.3 Pull Print .................................................................. 153<br />

4.20.4 Logout ..................................................................... 154<br />

4.20.5 Register card at device ................................................. 154<br />

5 Automatic installation via <strong>HP</strong> Web Jetadmin ............................................... 155<br />

5.1 Introduction .............................................................................. 155<br />

5.2 Pre-requisites ............................................................................ 155<br />

5.3 Download <strong>SafeCom</strong> <strong>Go</strong> <strong>HP</strong> software ................................................. 156<br />

5.4 Start <strong>HP</strong> Web Jetadmin ................................................................ 157<br />

5.5 Add relevant firmware ................................................................. 157<br />

5.6 Import files to solutions repository .................................................. 158<br />

5.7 Create solution templates ............................................................. 159<br />

5.7.1 Edit solution settings ................................................... 160<br />

5.8 Create groups to automate installation ............................................. 162<br />

5.8.1 Set up groups ............................................................. 163<br />

5.8.2 Set up subgroups ........................................................ 164<br />

5.9 Find devices via discovery ............................................................. 165<br />

5.10 Register device .......................................................................... 166<br />

5.11 Uninstall <strong>SafeCom</strong> <strong>Go</strong> <strong>HP</strong> .............................................................. 166<br />

5.12 Sample configuration files ............................................................. 167<br />

5.12.1 hp_xml_config.txt ....................................................... 167<br />

5.12.2 hp_ds_xml_config.txt ................................................... 168<br />

6 Troubleshooting ................................................................................... 169<br />

6.1 Introduction .............................................................................. 169<br />

6.2 <strong>SafeCom</strong> Help Desk Assistant ......................................................... 169<br />

6.3 <strong>SafeCom</strong> <strong>Go</strong> <strong>HP</strong> software installation ............................................... 170<br />

6.4 <strong>SafeCom</strong> <strong>Go</strong> <strong>HP</strong> log entries dated 1 January 1970 ................................ 171<br />

6.5 <strong>SafeCom</strong> <strong>Go</strong> <strong>HP</strong> has incorrect IP address ........................................... 171<br />

6.6 Error when upgrading existing Device Server installation ....................... 171<br />

6.7 Devices are not configured against failover device server ...................... 171<br />

6.8 At the Printer: Loading <strong>SafeCom</strong> ..................................................... 172<br />

6.9 At the Printer: No Pull Print icon .................................................... 172<br />

6.10 At the Printer: No automatic logout ................................................. 172<br />

6.11 At the Printer: Card reading not working ........................................... 172<br />

6.12 At the Printer: Authentication failed ................................................ 173<br />

6.13 At the Printer: Error Printing: 194 ................................................... 173<br />

6.14 At the Printer: Printer busy, retry later ............................................ 173<br />

6.15 At the Printer: Printing disabled ..................................................... 173<br />

6.16 At the Printer: Source not reachable ................................................ 173<br />

6.17 At the Printer: OXPd Application Error Message 45.00.07 ....................... 174<br />

6.18 At the Printer: USB Error .............................................................. 174<br />

7 Regulatory information .......................................................................... 175<br />

8 Index ................................................................................................. 176<br />

<strong>D60701</strong>-30 7

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