Proceedings: Conference on Corporate Communication 2012 Page 1
Proceedings: Conference on Corporate Communication 2012 Page 1
Proceedings: Conference on Corporate Communication 2012 Page 1
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Framing Press Releases: An Analysis of the Use of Topics in<br />
Crisis Communicati<strong>on</strong><br />
Examples from a Large-scaled Crisis Management Exercise<br />
Maja v<strong>on</strong> Stedingk Wigren<br />
School of Humanities, Educati<strong>on</strong> and Social Sciences<br />
Örebro University, Sweden<br />
maja.v<strong>on</strong>-stedingk-wigren@oru.se<br />
The aim of this study is to answer the questi<strong>on</strong>: “How do press releases in crisis situati<strong>on</strong>s<br />
communicate to different audiences?” ‘Topics of crisis’ are studied through text analysis using a<br />
rhetorical approach and focusing <strong>on</strong> the topics of the texts.<br />
Empirically, this study focuses <strong>on</strong> press releases produced during a large-scale crisis management<br />
exercise in Sweden involving a nuclear power plant. One finding is that the press releases could<br />
be categorized into three themes, each with different aims: those that focused <strong>on</strong> the crisis, those<br />
regarding the handling of the crisis, and those with a direct focus <strong>on</strong> the public (such as<br />
exhortati<strong>on</strong>s and local informati<strong>on</strong>). With its qualitative approach, this study c<strong>on</strong>tributes to the<br />
field of crisis communicati<strong>on</strong> by showing how the use of different topics in press releases can<br />
frame a crisis. T o crisis communicators it gives examples <strong>on</strong> how the press release can address<br />
different audiences.<br />
Keywords: Rhetoric, Crisis communicati<strong>on</strong>, Press release<br />
Paper type: Research<br />
Abstracts of <str<strong>on</strong>g>C<strong>on</strong>ference</str<strong>on</strong>g> <str<strong>on</strong>g>Proceedings</str<strong>on</strong>g>: <str<strong>on</strong>g>C<strong>on</strong>ference</str<strong>on</strong>g> <strong>on</strong> <strong>Corporate</strong> Communicati<strong>on</strong> <strong>2012</strong><br />
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