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<strong>Annual</strong> <strong>Report</strong> and Accounts <strong>2015</strong> | <strong>NATS</strong> Holdings Limited<br />

Governance<br />

71<br />

<strong>Report</strong>s from Board Committees<br />

(continued)<br />

> Improvement activities in <strong>NATS</strong> Airports service<br />

line: The comprehensive programme of performance<br />

improvements for the <strong>NATS</strong> Airports service line, which<br />

began during 2013/14, has continued during the year.<br />

The Committee has encouraged and monitored this<br />

programme and noted with approval that the intended<br />

improvements have started to come to fruition; the<br />

Committee will continue to monitor this programme next<br />

year.<br />

> Safety Strategy and Safety Plan: The Committee has<br />

continued to monitor the delivery of the <strong>NATS</strong> Safety<br />

Strategy and Safety Plan. We have been specifically<br />

briefed on activities in the areas of:<br />

> Human Performance – including the development<br />

of the Fatigue Risk Management strategy and<br />

awareness programme.<br />

> Level Busts – activities undertaken with airlines and<br />

the CAA to reduce the risk of Level Busts and to<br />

mitigate their impact when they occur.<br />

> Safety Intelligence – the programme of work<br />

underway to broaden the scope of measures<br />

used to understand our safety performance. The<br />

Committee is especially keen to see the development<br />

of leading rather than lagging indicators; the work<br />

shows promise and we look forward to making further<br />

progress next year.<br />

> Safety Governance and Oversight Review: Jointly with<br />

the Audit Committee, a review of Safety Governance and<br />

Oversight was commissioned. This was conducted by<br />

Atkins Global and the headline summary was:<br />

“The <strong>NATS</strong> Board, through the Safety Review Committee,<br />

provides sound governance and effective direction<br />

and challenge to <strong>NATS</strong> operations. The structures and<br />

processes underpinning the governance and oversight<br />

are clear, with accountabilities and responsibilities<br />

generally well understood.”<br />

The review made ten recommendations which the <strong>NATS</strong><br />

Executives accepted. The Committee will monitor the<br />

implementation of these recommendations over the<br />

coming year.<br />

> Safety Culture Survey: In support of maintaining a<br />

robust safety culture, the Committee has supported<br />

the Executive in the conducting of the Eurocontrol<br />

Safety Culture Survey. We were pleased to note that the<br />

response rate was above average in Europe and that the<br />

results showed a favourable response in all elements of<br />

the assessment.<br />

> Resilience: Following the equipment failures on 12<br />

December 2014 the Committee has received a briefing<br />

on the safety aspects of Operational Fallbacks. This<br />

briefing covered both the transitional period and the<br />

subsequent operation in reversionary modes.<br />

b. Corporate / physical security (external threats)<br />

<strong>NATS</strong>’ Corporate Security department provides assurance<br />

reports, covering all aspects of physical security, threat<br />

assessments, vetting, data protection and business<br />

continuity. The principal focus for the Committee in the past<br />

year has been:<br />

> Governance: This is designed to ensure and maintain<br />

engagement at all levels of the business, achieved<br />

through regular reviews at the Security Focal Point<br />

Group, Health & Safety, Security and Environmental<br />

Steering Group, <strong>NATS</strong> Executive, and Safety Review<br />

Committee. <strong>Report</strong>ing to the Committee is on a biannual<br />

basis, in June and December, where confirmation<br />

that the governance processes are in place and are<br />

robust is sought.<br />

> Travel Security: With <strong>NATS</strong> increasing presence<br />

overseas, a dedicated Travel Security Governance<br />

Group, chaired by the Head of Internal Audit, has<br />

been established, along with approval and escalation<br />

procedures for assessing travel risks. Additionally, the<br />

Committee has been briefed on the introduction of<br />

Hostile Environment training.<br />

Governance

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