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2011 The Palm Beach County Family Study (Full Report)

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grew tired of the situation and stopped applying. At the time of her last interview, no one in the familyhad insurance of any kind. <strong>The</strong>y reported using a local clinic for any medical needs.Table 56. Mothers Seeking Help Who Did Not Receive Services at Year 5 aReason Frequency Percent bMother/children not eligible for services (income too high, do not live inservice area)74 31Mother made contact but has not heard back 36 15Mother put on waiting list 31 13Service not available anymore (e.g., no vouchers left, no waiting list) 16 7In process of getting service (paperwork in process) 14 6Mother lost paperwork or did not have necessary papers 13 5Mother received response from provider but still has a concern 10 4Mother sought help for area of concern, but agency did not cover 9 4Transportation problems 7 3Mother frustrated and gave up or no longer interested so did not follow up 7 3Told no jobs available 4 2Childcare problems 4 2Service too costly 3 1Mother has not received help yet but has appointment scheduled 3 1Mother unable to contact service 3 1Mother missed appointment 2 1Language barrier 2 1Accessibility—difficult to schedule appointments due to scheduleconflicts1 0Husband/partner will not commit to help 1 0Total number of reasons given 240a Data were weighted to adjust for oversampling of mothers from the Glades and mothers screened “at risk.”bPercentage of all reasons. Multiple responses were allowed.Use of the Maternal Child Health System and Other Formal ServicesOne function of the MCHP system is to link families to other needed services and supports available inthe community. Thus, to better understand the relationship between participation in the maternal childhealth system and the use of other formal services, we previously conducted a series of analyses tocompare the experiences of mothers who last received MCHP treatment services more than 12 monthsbefore each survey date in years 2 through 4 to mothers who never received any MCHP treatmentservices (see Spielberger et al., 2010). 56 Data for the analyses came from the second-through-fourth-yearChapin Hall household surveys and from the Vital Statistics and FOCiS data systems.56 We focused on treatment service use that occurred prior to the 12-month period preceding the survey to help ensure thattreatment service receipt did not overlap with receipt of other services.Chapin Hall at the University of Chicago 102

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