Nkomazi Local Municipality 20 - Co-operative Governance and ...

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4. MUNICIPALITY’S CORE VALUESThe Nkomazi Local Municipality subscribes to the following core values: Accountability; Good Governance; Transparency; Integrity; and Responsiveness.5. NKOMAZI MUNICIPALITY SERVICE STANDARDSIn achieving the vision and mission of the Nkomazi Municipality, the officials in the Municipality commit and pledgethemselves to the following:Observe and practice all the “batho Pele”principles.ConsultationCitizens should be consulted about the level and quality of the public services they receive and, wherever possible,should be given a choice about the services that are offeredAccessAll citizens should have equal access to the services to which they are entitledCourtesyCitizens should be treated with courtesy and consideration.InformationCitizens should be given full, accurate information about the public services they are entitled to receive.Openness and transparencyCitizens should be told how national and provincial departments are run, how much they cost, and who is in charge.RedressIf the promised starndard of service is not delivered, citizens should be offered an apology, a full explanation and aspeedy and effective remedy; and when complaints are made, citizens should receive a sympathec, positive response.Value for moneyPublic service should provided economically and efficiently in order to give citizens the best possible value for moneyEncouraging innovation and rewarding excellenceCitizens should be provided excellent services. Efforts of staff that perform in providing customer services should berecognised and be rewarded appropriately.Customer impactPublic servants should involve wide community in discussion about future developments of public serviceIntegrated and coordinated approachPublic service should involve all relevant stakeholders within and outside government to ensure well-focused,coordinated and integrated public service.Commit ourselves to ensuring that we render good and excellent service to the clients and community we serve,thereby ensuring that we contribute towards the alleviation of poverty.Respond to all correspondence within 7 working days from the date of receiptService delivery related complaints will be attended to within 24 hours.Answer telephones in a professional manner and within three rings.Promote, protect and uphold the image of the institution in a royal manner.Work within the parameters of the Constitution of the Republic of South Africa, and other legislation related tolocal.NKLM Integrated Development Plan 2012_2013 14
6. SWOT ANALYSISTable 1 reflects the SWOT analysis of the Nkomazi Local Municipality in terms of institutional and external environmentalfactorTABLE 1__INSTITUTIONAL ENVIRONMENTStrengthso Improved institutional capacity to operate as amunicipality,o Ability and capacity to provide communities withbasic services,o Capacity to formulate and implement policieso Vastly improved administration of themunicipality,o Managerial positions filled with qualified andskilled people,o Successful skills training plan implementedthrough the workplace skills plano Political support and oversight by councilEXTERNAL ENVIRONMENTOpportunitieso Potential increase in tax income baseo Geographic location in respect to the MaputoDevelopment Corridor.o Potential for economic growth through theexploitation of the high agricultural potential of thearea.o Improved cooperation between the Municipalityand the Traditional leaders and other communitystructureso Tourism and cultural aspects of the area Existenceof Railway infrastructureo MIG by National TreasuryWeaknesso Insufficient office spaceo Insufficiently skilled human resources at theoperational levelo Budgetary constraintso Lack of monitoring and Evaluationo Ward committees not fully capacitated toparticipate in development planning and lack ofmeaningful participationThreatsooooooooHuge and uncontrollable influx of immigrants fromneighbouring countries ( Swaziland andMozambique)Rural sprawlsHigh HIV/AIDS impactSpiralling unemployment rateDistance between urban economic centres andrural settlementsHigh rate of illiteracyAgeing infrastructureClimate change7. DEMOGRAPHIC PROFILE OF THE MUNICIPALITYThe demographic profile of the Nkomazi Local Municipality is discussed in terms of the Institutional and demographicanalysis7.1. Institutional analysisThe Nkomazi Local Municipality is located in the eastern part of the Ehlanzeni District Municipality of the MpumalangaProvince. The municipality is strategically placed between Swaziland (North of Swaziland) and Mozambique (east ofMozambique). It is linked with Swaziland by two provincial roads the R570 and R571 and with Mozambique by a railwayline and the main national road (N4), which forms the Maputo Corridor.NKLM Integrated Development Plan 2012_2013 15
Page 3 and 4: ACRONYMSABET : Adult Based Educatio
Page 5 and 6: SECTION B 4910. STATUS QUO ANALYSIS
Page 7 and 8: 19.22. Integrated Water Resources M
Page 9 and 10: NKOMAZI EXCECUTIVE MAYOR’S FOREWO
Page 12 and 13: DEFINITIONS AND KEY TERMSIntegrated
Page 16 and 17: Figure 1__Spatial Location of Nkoma
Page 18 and 19: In addition, the Nkomazi Local Muni
Page 20 and 21: 7.2. Overview of nkomaziNkomazi is
Page 22 and 23: 7.2.5.3. High Potential Agricultura
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Page 30 and 31: 8. MUNICIPAL GOALS, OBJECTIVES AND
Page 33: standardsandInfrastructuOperations
Page 37 and 38: Ensure access toquality, sustainabl
Page 39 and 40: DEPARTMENT: CORPORATE SERVICESYEAR:
Page 41 and 42: Increasedappropriateutilizationofte
Page 43 and 44: Strengthenintegratedplanningandacce
Page 45 and 46: 9.2.2. Mpumalanga Provincial Growth
Page 47 and 48: 9.4. Nkomazi role playersThe partic
Page 49 and 50: SECTION B10. STATUS QUO ANALYSISThe
Page 51 and 52: PercentageStrategic Objectives:Inte
Page 53 and 54: In Place?Sufficient?In Place?Suffic
Page 55 and 56: Public Works programmes 30%10.1.1.9
Page 57 and 58: Free basic water policy (includinge
Page 59 and 60: KPA 1 Table 17: Service delivery an
Page 61 and 62: 10.1.2.2. Free basic sanitationThe
Page 63 and 64: Axis Title10.1.3. Electrification o
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10.1.4. Roads and Storm WaterStrate
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KPA 1PriorityNotesTable 25: Service
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11. KPA 2: PUBLIC PARTICIPATION AND
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11.4. MANAGEMENT AND OPERATION SYST
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Nkomazi is one Municipality that is
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To provide family support services
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NKLM Integrated Development Plan 20
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13. KPA 4: FINANCIAL VIABILITYStrat
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Nkomazi. In 2007 the total unemploy
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Monitor the construction of housesE
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TABLE 30: SOCIAL SERVICES [HOUSING]
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15.3. EducationStrategic Objectives
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SECTION C17. DEVELOPMENT STRATEGIES
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Table 32__Service delivery and infr
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Table 33__Sanitation projectsDepart
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Table 36__Roads ProjectsDepartment
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Table 38__Waste Management Projects
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Table 39__Land Use Management Proje
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Table 40__Local Economic Developmen
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Table 41__Municipal Development and
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18.2. COMPREHENSIVE RURAL DEVELOPME
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Output 2 : Improved access to affor
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3.1.13.1.23.1.33.2.13.2.23.2.33.7.1
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3.5.13.5.23.5.3WaterTanksprovisionB
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4.1.2GardnersEmploymentProvide jobo
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SECTION E19. SECTOR PLANS19.1. Spat
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The following main structuring elem
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19.2. Disaster Management PlanThis
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19.8. Comprehensive Infrastructure
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19.13. Youth PolicyNkomazi Municipa
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19.21. Social Cohesion PlanThe Muni
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BUDGET SUMMARYTABLE 43_ ANNUAL OPER
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Cash backing/surplus reconciliation
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Audit Report22. Comments on the Aud
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Annual performance report notsubmit
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PAYE incorrectly calculatedPayment
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SECTION H24. ORGANISATIONAL PERFOMA
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1.3 Slow / lack ofimplementationof
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2 Operations and AdministrationOrga
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3.3. Sector Plans not in place: WSD
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4.2. Water infrastructure:BulkInade
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4.8 SanitationReticulationHigh sani
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5.1. Revenue Enhancement- Non-exist
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6.2 Maputo developmentCorridor Flag
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Sector Plan Status Approval Date Co
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27. ANNEXURES1. Financial Plan2. Sp
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Cllr. Hlahla BA•Ward - 11•Hhoyi
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Cllr. Sibiya SC•Ward - 31• Schu
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