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Nkomazi Local Municipality 20 - Co-operative Governance and ...

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DEPARTMENT: COMMUNITY SERVICESYEAR: <strong>20</strong>12/13 - <strong>20</strong>16/17SERVICE DELIVERY STRATEGIC PERFORMANCE PLANStrategic Objective Performance Measure Baseline PerformanceTimeframePriority IssueBudget '000Accountable &SupportinTargetorResponsiblegUnit ofMeasurementOutput MeasureOutcomeMeasureProgrammeYear 1<strong>20</strong>11/12Year 2<strong>20</strong>12/13Year 3<strong>20</strong>13/14Year 4<strong>20</strong>14/15Year 5<strong>20</strong>15/16MunicipalSectionDepartment /SectionKPA 1: BASIC SERVICE DELIVERYEnsure access toquality, sustainable<strong>and</strong> reliablemunicipal services inall wardsPercentage (%) Percentage ofhouseholds withaccess to refuseremoval <strong>and</strong>solid waste% reduction inbacklog% <strong>Co</strong>mmunitySatisfaction<strong>20</strong>,540estimatedbacklog82,126servicedReduce backlogby 9,28830-Jun-16RefuseRemoval <strong>and</strong>Solid WasteDisposalOperational BudgetWasteManagementBudget &Treasury<strong>Co</strong>rporateServicesdisposalSurveyhouseholds(By-Laws)UrbanHouseholds100% (410)LawRuralofEnforcemeHouseholdsbusinessesnt<strong>Co</strong>mmercialor(business)commercialInfrastructGovernmentsitesureInstitutionsservicedinDevelopm(Schools,urbanentHospitals,Clinics, etc)60 % (110)ofschoolshave access53 schoolsnot serviced75 % ofvillages haveaccessNKLM Integrated Development Plan <strong>20</strong>12_<strong>20</strong>13 36

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