2004 Mazda RX-8 Owners Manual - MyMazda

J60E_8R65-EA-03C_Edition2.book Page 2 Saturday, April 26, 2003 1:48 PMCustomer Information and Reporting Safety DefectsCustomer AssistanceYour complete and permanent satisfaction is our business. We are here to serve you. AllAuthorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehiclein top condition.If you have any questions or recommendations for improvement regarding the service ofyour Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you takethe following steps:▼ STEP 1: Contact Your Mazda DealerDiscuss the matter with an Authorized Mazda Dealer. This is the quickest and best way toaddress the issue. If your concern has not been resolved by the CUSTOMER RELATIONS,SALES, SERVICE, or PARTS MANAGER, then please contact the GENERALMANAGER of the dealership or the OWNER.▼ STEP 2: Contact Mazda North American OperationsIf for any reason you feel the need for further assistance after contacting your dealershipmanagement, you can reach Mazda North American Operations by one of three ways.Log on at: www.mazdausa.comAnswers to many questions, including how to locate or contact a local Mazdadealership in the U.S., can be found here.By phone at: 1 (800) 222-5500By letter at:Attn: Customer AssistanceMazda North American Operations7755 Irvine Center DriveIrvine, CA 92618-2922P.O. Box 19734Irvine, CA 92623-9734In order to serve you efficiently and effectively, please help us by providing the followinginformation:1. Your name, address, and telephone number2. Year and model of vehicle3. Vehicle Identification Number (17 digits, noted on your registration or title or located onthe upper driver’s side corner of the dash)4. Purchase date and current mileage5. Your dealer’s name and location6. Your question(s)If you live outside the U.S.A., please contact your nearest Mazda Distributor.9-2Customer Assistance (U.S.A.)Form No. 8R65-EA-03C