Download - Fuji Xerox Printers

• Toner Smears or Print Comes OffProblemToner smears or print comes off.ActionThe print media surface may be uneven. Try changing the Paper Type setting in theprint driver. For example, change the plain paper to heavyweight using a PCL 6driver.1 On the Paper/Output tab, change the Paper Type setting.If the problem persists, verify that the correct print media is being used.Verify that the correct print media is being used.See also:• "Usable Print Media" on page 116If not, use the print media recommended for the printer.If the problem persists, replace the drum cartridges if you have spare cartridges.Replace the drum cartridges if you have spare cartridges.1 Replace the drum cartridges.See also:• "Replacing the Drum Cartridges" on page 260• "Installing the Drum Cartridges" on page 2632 After you replace the drum cartridges, test print your document again.If the problem persists, replace the fusing unit as instructed in "Replacing the FusingUnit" on page 266.Replace the fusing unit.See also:• "Replacing the Fusing Unit" on page 266If the problem persists, replace the 2nd BTR, the belt unit, and the retard roller asinstructed in "Replacing the Belt Unit, the 2nd BTR, and the Retard Roller" onpage 269.Replace the 2nd BTR, the belt unit, and the retard roller.See also:• "Replacing the Belt Unit, the 2nd BTR, and the Retard Roller" on page 269If the problem persists, contact the Fuji Xerox local representative office or anauthorised dealer.220 Troubleshooting