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Contacting ServiceWhen you call for printer service, be prepared to describe the problem you are experiencing or the error message onthe LCD panel.You need to know the model type and service tag of your printer. See the label located on the rear of your printer.244 Troubleshooting
Getting HelpThis section includes:• "LCD Panel Messages" on page 245• "SimpleMonitor Alerts" on page 245• "Obtaining the Product Information" on page 245Fuji Xerox provides several automatic diagnostic tools to help you produce and maintain print quality.• LCD Panel MessagesThe LCD panel provides you with information and troubleshooting help. When an error or warning condition occurs,the LCD panel displays a message informing you of the problem.See also:• "Understanding Printer Messages" on page 242• SimpleMonitor AlertsThe SimpleMonitor is a tool that is included on the Driver CD Kit. It automatically checks the printer status when yousend a print job. If the printer is unable to print your job, the SimpleMonitor automatically displays an alert on yourcomputer screen to let you know that the printer needs attention.• Obtaining the Product InformationObtaining the Latest Print DriverThe latest print driver can be obtained by downloading it from our web site.The following procedure uses the PCL 6 driver as an example.NOTE:• The communication fee shall be borne by users.1 In your print driver's Printing Preferences dialog box, select the Advanced tab and then click About.2 Click Fuji Xerox Web Site.Your web browser launches and our web site is displayed.3 Follow the instructions on the web site and download an appropriate print driver.NOTE:• You can browse our web site also on the Driver CD Kit included with the printer. To access the web site, click Fuji Xerox WebSite on the installation startup window of the CD-ROM.• The URL of the driver download service page is as follows: http://www.fujixeroxprinters.com/• For the latest information about the print driver features, refer to the Help provided for the print driver.Updating the Printer's FirmwareOur web site also provides a tool that allows you to update the printer's firmware (software embedded within theprinter) from your computer.The latest firmware and updating tool can be downloaded from the following URL.Follow the instructions on the web site and download the correct firmware update.http://www.fujixeroxprinters.com/NOTE:• The communication fee shall be borne by users.Troubleshooting 245
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DocuPrint CP405 dUser Guide
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PrefaceThank you for purchasing the
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ContentsPreface ...................
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Using the Stored Print Feature.....
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Managing the Printer ..............
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Types of ManualsManuals included wi
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Safety NotesBefore using this produ
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Always switch off and unplug the ma
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Locate this product in a well-venti
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Do not attempt to remove a paper de
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• Warning and Caution LabelsBe su
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Regulation•Radio Frequency Emissi
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Illegal Copies and PrintoutsCopying
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1SpecificationsThis chapter lists t
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Supported OSItemsDescriptionStandar
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2Basic OperationThis chapter includ
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• Rear View109123876451 Control B
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Installing Optional AccessoriesYou
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7 Close the control board cover, an
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7 Click Apply, and then click OK.8
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6 Hold the standard 550 sheet tray
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Updating Your Driver to Detect Opti
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Thank you for purchasing the Wirele
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3 Click Wireless Network Kit b/g/n.
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3 Turn on the printer.If a message
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5 Insert the two plastic pins on th
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Updating Your Driver to Detect Opti
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Turning on the PrinterIMPORTANT:•
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Power Saver ModeThe printer has an
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3Printer Management SoftwareUse the
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CentreWare Internet ServicesThis se
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Setup Disk Creation Tool (Windows O
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4Printer Connection and SoftwareIns
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Connecting Your PrinterYour printer
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Setting the IP AddressThis section
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• Assigning an IP Address (for IP
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Installing Print Driver on Computer
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• Inserting the CD-ROM• For Ins
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8 Click OK.9 Select your printer na
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• For Installing XML Paper Specif
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Windows Server 2008 R21 Click Start
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Windows 8, Windows 8 64-bit Edition
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• For Windows 7, Windows 7 64-bit
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• For Windows Vista and Windows V
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• For Windows Vista and Windows V
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Installing Print Driver on Computer
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• Setting Up the QueueTo execute
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• For SUSE Linux Enterprise Deskt
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• Uninstalling the Print Driver
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Configuring the Optional Wireless P
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4 Click Start wireless settings.5 C
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• Using Non-Wizard Setup to Confi
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Manual SSID Setup1 Press the (Menu)
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Reconfiguring the Wireless Settings
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5Printing BasicsThis chapter includ
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• Print Media That Can Damage You
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Standard 550 Sheet Tray and Optiona
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SupportedPaperSpecialPaperPaper Nam
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• Loading Print Media in the Stan
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Loading Letterhead in the Standard
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5 Slide both width guides until the
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Linking TraysWhen the optional 550
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PrintingThis section covers how to
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• Using the Stored Print FeatureW
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• Deleting Stored JobsA job that
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• Duplex PrintingDuplex printing
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• Selecting Printing OptionsThis
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Selecting Options for an Individual
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Defining Custom Paper SizesBefore p
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• Using the Mac OS X Print Driver
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• Checking Status of Print DataTh
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• Printer SettingsYou can select
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• Printer SetupYou can install yo
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• Changing the Encryption Setting
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6 Enter a password corresponding to
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6 Select the category from the Cate
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Setting the SSL-use Server Certific
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Setting for Wireless LAN WPA-Enterp
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cdIn the left navigation panel, scr
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6Using the Operator Panel MenusThis
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Print MeterPurpose:To print the rep
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• OrientationPurpose:To specify h
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• QuantityPurpose:To set the defa
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• PasswordPurpose:To specify the
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Network SetupUse the Network Setup
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Ad-hocEncryptionTypeWPA-PSK-TKIPWPA
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• ProtocolPurpose:To enable or di
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• Port StatusNOTE:• Port Status
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• Audio TonesPurpose:To configure
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• Banner SheetNOTE:• Banner She
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• Adjust PaperTypePurpose:To spec
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• Adjust ColorRegiPurpose:To manu
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Secure SettingsUse the Secure Setti
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• Bypass TrayPurpose:To specify t
Page 193 and 194: • Tray1Purpose:To specify the pap
Page 195 and 196: Tray PriorityPurpose:To set the pri
Page 197 and 198: Setting the Power Saver Time Option
Page 199 and 200: 7TroubleshootingThis chapter includ
Page 201 and 202: • Identifying the Location of Pap
Page 203 and 204: 5 Remove the jammed paper.6 Insert
Page 205 and 206: 5 Remove the jammed paper.6 Insert
Page 207 and 208: 5 Push down the latch to open the r
Page 209 and 210: • Clearing Paper Jams From the Op
Page 211 and 212: • Jam ProblemsThis section includ
Page 213 and 214: Regi Jam (Exit Sensor On JAM)Proble
Page 215 and 216: Basic Printer ProblemsSome printer
Page 217 and 218: Printing ProblemsNOTE:• If Panel
Page 219 and 220: • The Output Is Too LightProblemT
Page 221 and 222: • Random Spots/Blurred ImagesProb
Page 223 and 224: • Streaks Appear on the OutputPro
Page 225 and 226: • Vertical BlanksProblemThe print
Page 227 and 228: • FogProblemThe printed result is
Page 229 and 230: • BandingProblemThe printed resul
Page 231 and 232: • Damage on the Leading Edge of P
Page 233 and 234: • Images Are SkewedProblemThe pri
Page 235 and 236: Adjusting Color RegistrationThis se
Page 237 and 238: Slow ScanOn the Chart 2 of the colo
Page 239 and 240: Digital Certificate ProblemProblemT
Page 241 and 242: Other ProblemsProblemCondensation h
Page 243: 016-923 Press the button, or wait f
Page 247 and 248: 8MaintenanceThis chapter includes:
Page 249 and 250: 3 Open the side cover.4 Turn the wa
Page 251 and 252: 10 Reinsert the belt unit into the
Page 253 and 254: 3 Grasp the handle on the waste ton
Page 255 and 256: 11 Close the side cover.Maintenance
Page 257 and 258: • Replacing the Toner CartridgesF
Page 259 and 260: 4 Close the front cover.Maintenance
Page 261 and 262: Removing the Drum Cartridges1 Open
Page 263 and 264: Installing the Drum Cartridges1 Unp
Page 265 and 266: 13 Turn the waste toner box lock le
Page 267 and 268: Removing the Fusing Unit1 Turn off
Page 269 and 270: • Replacing the Belt Unit, the 2n
Page 271 and 272: 4 Grasp the handle on the waste ton
Page 273 and 274: Installing a Belt Unit1 Unpack a ne
Page 275 and 276: Installing a 2nd BTR1 Unpack a new
Page 277 and 278: Installing a Retard Roller in the S
Page 279 and 280: Removing the Waste Toner Box1 Open
Page 281 and 282: Ordering SuppliesThis section inclu
Page 283 and 284: Storing Print MediaTo avoid potenti
Page 285 and 286: Managing the PrinterThis section in
Page 287 and 288: Checking Page CountsThe total numbe
Page 289 and 290: Removing OptionsIf the printer loca
Page 291 and 292: 7 Close the control board cover, an
Page 293 and 294: 4 Remove the two screws joining the
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5 Open the control board cover comp
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5 Open the control board cover comp
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9Contacting Fuji XeroxThis chapter
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Online ServicesYou can find detail
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IndexNumerics2nd BTR ..............
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LCD panel .........................
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SafetySElectrical .................
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