Download - Fuji Xerox Printers

11 Troubleshooting11.1 Using TCP/IPThis section provides information on the possible causes, verifying methods andrecommended actions pertaining to errors which may occur when the printer is used withTCP/IP.When Using Windows 95/Windows 98/Windows MeCauseThe printer and the computer areconnected to different networks.Status DisplayVerificationActionTreatmentUnable to print (Network Error)Check with the network administrator to verify that the networkconnecting the computer and that connecting the printer arelinked by a router or a gateway.Connect the printer directly to the network connecting thecomputer.An error has occurred on thenetwork between the computerand the printer. Connection cannotbe established.Status Display Unable to print (Network Error)Verification -Action Ask the network administrator to check the network for errors.The IP address of the printer hasbeen entered incorrectly.The printer is switched off after theprint instruction has been sentfrom the computer. Or the printinstruction is sent to the printerwhich is switched off.Status DisplayVerificationActionStatus DisplayVerificationActionUnable to print (Network Error)From the printer window, select [Properties] from the [Printer]menu. Click the [Details] tab of the dialog box displayed. Thenselect [Port Settings]. Compare the IP addresses in the [FXTCP/IP Direct Print Utility Port Setup] dialog box and the[System Settings List].Enter the correct IP address set at the printer, in the [FX TCP/IP Direct Print Utility Port Setup] dialog box.Unable to print (Network Error)Check whether or not the printer is switched on.Switch on the printer.Print instructions from multiplecomputers are sent to the printerat the same time.Status DisplayVerification -Unable to print (Network Error)Printing files cannot be spooleddue to insufficient disk capacity ofthe computer.ActionStatus DisplayVerificationAction- (Printing will be reprocessed automatically.)Unable to print (Spool Error)Double-click [My Computer] and right click the disk installedwith Windows 95/98/Me (e.g. C-drive).Select [Properties] from the menu displayed and check thefree space available.After erasing unnecessary files to increase the free spaceavailable, select [Pause Printing] from the [Document] menu ofthe printer window to enable printing to restart.11.1 Using TCP/IP 65