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WINTER 2012 - National Association of Schools of Public Affairs and ...

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Creating Quality Online Course Design<br />

The university provides access to several different media, including Wimba <strong>and</strong><br />

Pronto, that provide a real-time, virtual classroom experience. Online course<br />

guides <strong>and</strong> how-to manuals are provided to students <strong>and</strong> instructors on Bb for<br />

these applications. Feedback on assignments or general announcements can be<br />

made using voice e-mail, which adds to the sense <strong>of</strong> community in the online<br />

environment. Accommodations also are made for alternative means to access<br />

the content <strong>of</strong> an online course (e.g., an audio lecture or video clip/image<br />

accompanied by a text transcript).<br />

Assessment <strong>and</strong> Measurement<br />

Ultimately, evaluation <strong>of</strong> student performance must be made according to<br />

clearly articulated assessment criteria incorporated in the course design (Chaney<br />

et al., 2007; Gaytan & McEwen, 2007). Instructors are encouraged to use<br />

multiple assessment <strong>and</strong> feedback mechanisms tied to the course objectives <strong>and</strong><br />

providing evidence that a student has acquired the information, underst<strong>and</strong>ing,<br />

<strong>and</strong> skills necessary to demonstrate that learning objectives have been met. These<br />

can include discussion board activities, self-directed exercises, quizzes/tests, case<br />

studies, <strong>and</strong> presentations.<br />

Discussion board activities usually involve not only an initial open-ended<br />

question requiring a posting early in the week from all students but also followup<br />

responses to one another that include their own questions <strong>and</strong> challenges to<br />

fellow students. Instructors may intervene <strong>and</strong> interject additional comments<br />

or questions to advance the debate. Links to associated websites—which<br />

include news reports, blogs, <strong>and</strong> additional academic research—allow for the<br />

incorporation <strong>of</strong> current, relevant augmenting information.<br />

Self-directed exercises allow students to add further learning activities as<br />

time, interest, <strong>and</strong> instruction dictate. Quizzes <strong>and</strong> draft assignments can be<br />

programmed for immediate feedback. Multiple-choice quizzes can have the<br />

correct response appear after the student has selected her answer. Short-answer<br />

essays, after submission, may have a brief outline <strong>of</strong> elements the instructor is<br />

looking for in their reply. In addition, there is the opportunity to allow students<br />

to submit their written work to Turnitin, a s<strong>of</strong>tware program that creates a report<br />

as to the amount <strong>of</strong> material that originated elsewhere, which gives the student a<br />

personal example <strong>of</strong> plagiarism.<br />

The MPA program uses a case study methodology for assessing <strong>and</strong><br />

measuring student learning. Short case studies can be implemented as part <strong>of</strong> a<br />

weekly discussion board assignment; longer case studies can be a major course<br />

assignment component. Student presentations <strong>of</strong> course material, case study<br />

outcomes, research proposals, <strong>and</strong> other course components provide additional<br />

means <strong>of</strong> measuring student learning. Specific <strong>and</strong> descriptive criteria are<br />

provided for the evaluation <strong>of</strong> students’ work <strong>and</strong> participation, either through<br />

the individual assignment instructions or by a separate rubric.<br />

Journal <strong>of</strong> <strong>Public</strong> <strong>Affairs</strong> Education 217

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