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Presentation Design<br />

A common misunderstanding about design is that it is something that comes<br />

at the end—like the frosting and the “Happy Birthday!” on a cake. But this is<br />

not what I mean by design. For me, design does not wait until the end. Rather,<br />

it comes at the beginning, right from the start. Design is necessary to organize<br />

information in a way that makes things clearer; it can make things easier for the<br />

viewer or the user. Design is also a medium for persuasion. It is not decoration.<br />

Design is about people creating solutions that help or improve the lives of<br />

other people—often in profound ways, and often in ways that are quite small<br />

and unnoticed. When we design, we need to be concerned with how other<br />

people interpret our design solutions and messages. Design is not art, although<br />

there is art in it. Artists can, more or less, follow their creative impulses and<br />

create whatever it is they want to express. But designers work in a business<br />

environment. At all times, designers need to be aware of the end user and how<br />

best to solve (or prevent) a problem from the user’s point of view. Art is good<br />

or bad in and of itself. Good art may move people; it may change their lives in<br />

some way. If so, wonderful. But good design must necessarily have an impact<br />

on people’s lives, no matter how seemingly small. Good design changes things.<br />

Design is much more than aesthetics, yet things that are well-designed,<br />

including graphics, often have high aesthetic quality. Well-designed things<br />

look good. In the world of design, there is more than one solution to a single<br />

problem. You need to explore, but ultimately you need to look for the most<br />

appropriate solution for the problem, given the context of your information.<br />

Design is about making conscious decisions about inclusion and exclusion.<br />

In the case of presentation visuals, graphics must be free of errors and they<br />

must be accurate. But our visuals—like it or not—also touch our audiences at<br />

an emotional level. People make instant judgments about whether something<br />

is attractive, trustworthy, professional, too slick, and so on. This is a visceral<br />

reaction—and it matters.<br />

132 Presentation Zen

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