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The Power of Faces to Get<br />

Attention and Guide Viewers’ Eyes<br />

We are amazingly good at seeing faces. We are so good at<br />

spotting faces that we even see them where they do not<br />

exist. In fact, said Carl Sagan, “As an inadvertent side effect,<br />

the pattern-recognition machinery in our brains is so efficient<br />

in extracting a face from a clutter of other detail that we<br />

sometimes see faces where there are none.” This explains<br />

why people see an image of Mother Teresa in a cheese<br />

sandwich or a face on Mars. Faces—and things approximating<br />

images of faces—get our attention. Graphic designers and<br />

marketers know this very well, which is why you so often see<br />

faces in various forms of marketing communication.<br />

We are naturally drawn to look in the direction that other Photo: NASA<br />

people are looking. I noticed that even my baby daughter looks<br />

where I look; this tendency starts at an early age.<br />

Using images of faces—even nonhuman faces—can be effective for getting<br />

viewers’ attention. This is especially true in mediums such as posters, magazines,<br />

and billboards, but this concept can be applied to multimedia and large screen<br />

displays as well. Because faces are so effective at getting attention, they must be<br />

used with discretion. One important consideration is the issue of eye gaze and<br />

leading the eye of the viewer. For example, the two images below are from a<br />

study by James Breeze at usableworld.com.au, which used eye-tracking software to<br />

determine if the direction the baby looked onscreen influenced the eye gaze of the<br />

readers. Not surprisingly, the text on the right got more attention from the eyes<br />

when the baby’s eye gaze was in that direction.<br />

An eye-tracking study by James Breeze shows the influence of eye gaze in guiding the viewer’s eye on the page. Eye gaze in<br />

presentation visuals may have similar influences on the viewers’ attention.<br />

Presentation Design: Principles and Techniques<br />

163

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