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NOVEL<br />

Show or tell something novel. Get people’s attention by introducing something<br />

new. Start with a powerful image that’s never been seen, reveal a relevant<br />

short story that’s never been heard, or show a statistic from a brand-new<br />

study that gives new insights into a problem. Chances are your audience is<br />

filled with natural born explorers who crave discovery and are attracted to the<br />

new and the unknown. Novelty is threatening for some people, but assuming<br />

the environment is safe and there is not an over abundance of novelty in the<br />

environment, your audience will be seeking the novel and new.<br />

CHALLENGING<br />

Challenge conventional wisdom or challenge the audience’s assumptions.<br />

Consider challenging people’s imaginations, too: “How would you like to fly<br />

from New York to Tokyo in two hours? Impossible? Well, some experts think it’s<br />

possible!” Challenge people intellectually by asking provocative questions that<br />

make them think. Many presentations and lectures fail because they simply<br />

attempt to transfer information from speaker to listener as if the listeners were<br />

not active participants.<br />

HUMOROUS<br />

Use humor to connect with the audience through a shared laugh. There are<br />

many benefits to laughter. Laughter is contagious. An audience that shares<br />

a laugh becomes more connected with each other and with you, creating a<br />

positive vibe in the room. Laughter releases endorphins, relaxes the whole<br />

body, and can even change one’s perspective. The old adage is if they are<br />

laughing, they are listening. This is true, although it does not necessarily mean<br />

they are learning. It is critical, however, that the humor be directly relevant to<br />

the topic at hand or otherwise fit harmoniously into the flow of the narrative<br />

without distracting you from the objective of your talk.<br />

The concept of recommending humor in a presentation gets a bad rap<br />

because of the common and tired practice of opening up a speech with a joke,<br />

almost always a lame one. However, I’m not talking about telling jokes. Forget<br />

about jokes. On the other hand, an observation of irony, an anecdote, or a short<br />

humorous story that makes a relevant point or introduces the topic and sets the<br />

theme are the kinds of openings that can work.<br />

Chapter 9 Connecting with an Audience<br />

237

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