Gigabit December 2018
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NORTH AMERICA<br />
the implementation of digital transformations,<br />
is called the Digital Services<br />
Factory (DSF). DSF is an execution<br />
framework that packages a continuously<br />
refreshed set of processes, tools,<br />
skills, advanced digital technologies<br />
and operating models that are carefully<br />
designed and packaged to accelerate<br />
the clients’ digital transformation<br />
journeys.<br />
The primary challenge it addresses is<br />
time to market – not only does it takes<br />
an enormous effort to bring innovation<br />
to market but also some laser focused<br />
discipline to pivot on a shifted business<br />
strategy, thinking, and core competency<br />
that is away from a products-first and into<br />
a needs-first, outcome-driven innovation<br />
model. DSF works by offering an endto-end<br />
innovation service: from ideation<br />
to prototyping, industrializing, scaling,<br />
and finally operating the digital business<br />
– a combination that is hard to aggregate<br />
and harmonize. The framework is<br />
customized to suit every client’s unique<br />
requirements as well as their current<br />
maturity vis-à-vis their desired state in<br />
their digital transformation journey. One<br />
of the core principles of using the DSF<br />
is that it is executed as a joint venture<br />
“A VISIT TO ONE OF THE<br />
ACCENTURE INNOVATION<br />
CENTERS IS OFTEN<br />
A STEPPING STONE TO<br />
SHOWCASE THE ART<br />
OF THE POSSIBLE IN<br />
ADVANCED DIGITAL<br />
TECHNOLOGIES AND<br />
INDUCE CONVERGENT<br />
THINKING TO FORMULATE<br />
OUR CLIENT’S DIGITAL<br />
AGENDA”<br />
—<br />
Tilak Mitra,<br />
CTO Industrial,<br />
Managing Director, Accenture<br />
with the client, bringing in not only the<br />
best capabilities of Accenture, but also<br />
that of the ecosystem’s partners and<br />
alliances, to collaborate and co-create<br />
along with the client’s best minds. The<br />
customized outcomes are then quite<br />
easily fabricated into the client’s unique<br />
ecosystem. Clients are encouraged to<br />
first try using the execution engine<br />
before they buy fully into it. Once used<br />
and implemented, and once the value<br />
realization benefits are obtained through<br />
DSF, the clients gain an innovation<br />
engine and a well-established factory<br />
for building, hardening, and offering<br />
101<br />
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