Gigabit December 2018
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AFRICA<br />
both internet and mobile banking.<br />
“Nowadays, everyone has a smartphone<br />
and most companies use<br />
corporate banking through the internet<br />
– so the issue of security is getting a lot<br />
more attention,” he adds. “We felt we<br />
needed more secure internet and mobile<br />
banking solutions than our competitors,<br />
so we came up with some security<br />
features no other banks have in Mauritius.”<br />
One such solution has been the use of<br />
biometrics – fingerprint recognition –<br />
to access mobile banking. This is a first<br />
for Mauritius, and for Ramphul this is<br />
a strong message to our customers<br />
that SBM values security.<br />
Ramphul also comments that to work<br />
for a bank which innovates it is imperative<br />
to ensure that an optimal level of<br />
security is in place. “When I joined SBM,<br />
I was pleasantly surprised to see that<br />
the level of cybersecurity, and even the<br />
level of general IT security, are incredibly<br />
strong. Everything is properly controlled<br />
and the right tools are in place.”<br />
The IT operating model of an organisation<br />
also plays a significant competitive<br />
role. “Most of our systems are<br />
managed by a system integrator,” says<br />
Ramphul. “Having said that, we do<br />
realise that we cannot rely solely on<br />
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