Gigabit December 2018
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SHERA PUBLIC COMPANY LIMITED<br />
276<br />
of the need to provide agile services,<br />
built with the customer in mind.<br />
“In the past, we made a product with<br />
a set choice of design, but consumers<br />
are now expecting products to be<br />
more varied in terms of patterns and<br />
colours. We need to be flexible enough<br />
to allow that trade off. This is something<br />
we are addressing. Another focus<br />
is on making things more solution<br />
centric,” he explains.<br />
“Although we have been innovating<br />
on the product itself, we also need to<br />
be pushing forward the solution. Everything<br />
handled by us will be simplified,<br />
from purchasing the products to the<br />
installation by contractors. Another<br />
area of focus is customer needs for<br />
products that promote safer and<br />
healthier home living, these are<br />
example of things we are thinking<br />
about at the moment.”<br />
Across its manufacturing operations,<br />
SHERA has been focusing on two<br />
essential areas: one being preventive<br />
maintenance, the other is quality<br />
control. Working alongside a number<br />
of vendors, SHERA has gained the<br />
DECEMBER <strong>2018</strong>
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