Gigabit December 2018
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SANTANDER<br />
Banking behemoth<br />
Santander is undergoing<br />
a significant digital<br />
transformation in an<br />
evolving industry —<br />
Andy Pearson and<br />
David Hayes explain<br />
how this improves<br />
the lives of customers<br />
and communities<br />
200<br />
P<br />
art of the global Santander Group,<br />
Santander UK has become a<br />
mainstay of British banking, and is<br />
a familiar sight on the UK high street with over<br />
1,000 branches and 50 corporate business<br />
centres across the nation. Now, the finance<br />
giant is undergoing a significant digital<br />
transformation in order to improve the lives<br />
of its customers and their communities.<br />
Keen to explain this transformation and<br />
what it means to the bank were David Hayes,<br />
Chief Data Officer and Head of Data Services;<br />
and Andy Pearson, Managing Director of<br />
Santander UK Technology and Head of<br />
Digital Services. We caught up with the pair<br />
at Santander UK’s Milton Keynes office.<br />
Known throughout the UK as a ‘new town’<br />
built almost from scratch just 50 years ago,<br />
Milton Keynes has a reputation for cutting-<br />
DECEMBER <strong>2018</strong>
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