Gigabit December 2018

SANTANDER
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management for the wider market.
“Customers are trusting us with their data.
We need to verify identities for a whole variety
of regions – so there are opportunities for
a bank as that trusted partner within the wider
industry, and that’s something we need to look
at going forward.”
This strong culture of trust, community and
collaboration runs through every aspect of
the business, not least the relationship
Santander maintains with its vendors and
partners, all of which have equally stringent
principles on security and much more.
“When we work with a third party, we try to
make sure we work in partnership with them,”
he emphasises. “We spend a fair bit of time
making sure they have the right fit for us,
both culturally and architecturally.”
“Part of our methodology is to see, experiment,
improve concepts, test and learn before
we take a leap into particular technologies,”
says Pearson. “Experimentation and building
that collaborative relationship is important in
understanding we’re working with the right
partners moving forward.” Alongside Cloudera,
a leading platform for Big Data and data
science which enables Santander to become
data driven, the bank works with a variety of
carefully selected partners that have been
critical for its ongoing digital transformation.
DECEMBER 2018