Annual Report 2010 - Enel.com

The contribution of the operating Divisions to the excellent performance of the Group is discussed
briefly below.
Sales Division
This year, the Sales Division focused on high-profitability segments, with a significant number of
new customers added in the electricity and gas mass market.
With 3.2 million electricity customers and 2.9 million gas customers, Enel remains the leading Italian
group supplying electricity on the free market with a share of 21% of electricity consumed, and
the second-leading group in the sale of natural gas, with 11% of total volumes delivered. In addition,
Enel supplies electricity to 26.2 million customers on the enhanced protection market.
The Division’s strategy is to maximize the value generated for both Enel and its customers by providing
excellent service quality, providing innovative commercial offers, optimizing its sales channels
and improving operating efficiency.
Generation and Energy Management Division
The conversion of the Torrevaldaliga Nord plant in Civitavecchia to clean coal technology was completed
in 2010. Units 3 and 4 began operation on January 31, and September 14, 2010 respectively,
after the sections were successfully tested and compliance with the grid code was verified. This
brings the total installed capacity of the plant to about 1,900 MW.
The Division also continued to cut costs and improve the operational management of plants
through projects designed to increase operational efficiency, reliability and safety.
In 2010, the Generation and Energy Management Division generated about 69.4 TWh of power
in Italy, or approximately 24% of the Italian market (excluding imports), a slight decrease from the
previous year (-4%), partly due to reduced water availability.
The economic performance for the year compared with 2009 was mainly affected by this decline in
generation and by other non-recurring items such as termination of the recovery of stranded costs
relating to the supply of Nigerian LNG.
Engineering and Innovation Division
In 2010, the Engineering and Innovation Division carried out various plant development and construction
projects.
In Italy, in addition to completing the conversion of the Torrevaldaliga Nord clean-coal plant (Civitavecchia),
the Division continued development of the future Porto Tolle plant (Rovigo).
Abroad, the installation and commissioning of the Nevinnomysskaya plant (400 MW CCGT) in Russia
was completed. Work began on designing a fly ash evacuation system at the Reftinskaya plant
(3,800 MW coal-fired plant) in Russia and engineering for the revamping and environmental upgrading
of unit 5 of that installation was completed. The Division also finished the commissioning
of the Algeciras plant in Spain (800 MW CCGT) on behalf of E.ON. The construction and commissioning
of the Marcinelle plant in Belgium (400 MW CCGT) also continued.
With regard to activities in the nuclear power field, a team of 60 Enel engineers and scientists
worked with EDF to design and build the advanced third-generation EPR nuclear power plant in
Flamanville, France. In Slovakia, the Group is in the process of completing the civil works for two
units of the Mochovce 3 & 4 nuclear power plant and is working on carrying out its nuclear development
program in Italy, involving the construction of four new plants using EPR technology in the
coming years.
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