Annual Report 2010 - Enel.com

Following the hearing of February 1, 2011, the ruling of the
Council of State on the appeal for revocation is pending.
With Resolution VIS no. 93/09, the Authority launched a
formal inquiry of a number of electricity sellers, including
Enel Energia, to determine whether measures concerning
the transparency of invoices had been violated.
Upon completing the inquiry, the Authority issued Resolution
VIS no. 109/10 fining Enel Energia a total of €872,000.
On September 21 and 22, 2010, an inspection was conducted
of the complaints and information request management
system of Enel Servizio Elettrico (for the 2nd Half
of 2009) approved by the Authority with Resolution VIS
no. 28/10. With regard to a number of replies to complaints
(which were sample tested), the Authority found
a number of irregularities, which Enel Servizio Elettrico
officially protested during the inspection. On September
28, 2010, the Authority announced the findings of its inspection,
levying a fine of about €8 million. Enel Servizio
Elettrico notified the Authority that it did not accept the
findings of the inspection and challenged the communication.
Subsequently, the Authority issued Resolution VIS no.
143/10 approving a new inspection of Enel Servizio
Elettrico in order to assess the full implementation of the
Integrated Service Quality Code (TIQV) and re-examine
the findings of the inspection carried out under VIS no.
28/10. Enel Servizio Elettrico has also appealed that measure,
with additional motivations.
With Resolution VIS no. 166/10 of November 24, 2010,
the Authority launched a formal inquiry into Enel Servizio
Elettrico to ascertain alleged violations of its telephone
sales activities.
With Resolution VIS no. 175/10, the Authority closed,
with prescriptive actions, the fact-finding investigation
launched with VIS no. 46/10 in June in order to assess the
implementation of net metering.
With Resolution VIS no. 176/10, the Authority also ordered
the ESO, sellers and distributors to halt conduct in
violation of the rights of net metering users, requiring the
transmission of at least 99% of metering, ID and invoicing
data for 2009 by the specified deadlines. Failure to
do so would result in the automatic initiation of penalty
proceedings. With Resolution ARG/elt no. 226/10, the Authority
also introduced a series of simplification measures
to improve the exchange of data between operators and
the ESO and the calculation procedures for determining
the periodic payments on account made by the ESO.
Gas
Integrated Code for the sale of gas
In 2009 the Authority approved the Integrate Code for the
sale of gas (TIVG), which set out arrangements for safeguards
and the structure of rates for supply prices for end
users in the natural gas market.
With Resolution ARG/gas no. 64/10 the Authority postponed
until September 30, 2011 the expiry of the safeguards
that guaranteed the supply price established by
the Authority for non-residential customers with consumption
of less than 200,000 cubic meters a year who
have never opted for a supplier on the free market.
With Resolution ARG/gas no. 153/10, the Authority also
extended for six months, until June 30, 2011, the value
for the component covering remuneration of retail sales
(QVD), currently equal to about €43 per customer served.
Rates and rate updates
With Resolution ARG/gas no. 207/09 the Authority updated
the supply prices for natural gas for the 1st Quarter
of 2010, setting a price of 69.34 eurocents/m3 , an increase
of 2.8% on the previous quarter.
With Resolution ARG/gas no. 42/10, the Authority updated
the supply prices for natural gas for the 2nd Quarter of
2010, setting a price of 71.81 eurocents/m3 , an increase of
3.6% on the previous quarter.
With Resolution ARG/gas no. 47/10, the Authority initiated
a proceeding for the change of supply prices for
natural gas for the enhanced protection service. The Authority
published Resolution ARG/gas no. 89/10, with
which it reduced the QE component (covering raw materials
provisioning costs) by 7.5% compared with the level
established using the formula previously in force, as from
October 2010 to September 2011. In the same Resolution,
the Authority also initiated a market monitoring exercise
to assess possible additional measures to be taken by February
2011 concerning modifications of the QE component
after September 2011. Enel Energia and Enel Trade
appealed the measure and are awaiting for the date of
the hearing to be set.
With Resolution ARG/gas no. 95/10, the Authority updated
the supply prices for natural gas for the 3rd Quarter of
2010, setting a price of 74.13 eurocents/m3 , an increase of
3.2% on the previous quarter.
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