Enabling Processes

Recommendations

Info

Build, Acquire and Implement 152 : ENABLING PROCESSES Page intentionally left blank Personal Copy of: Mr. Dong Hong Wang
CHAPTER 5 COBIT 5 PROCESS REFERENCE GUIDE CONTENTS Area: Management BAI07 Manage Change Acceptance and Transitioning Domain: Build, Acquire and Implement Process Description Formally accept and make operational new solutions, including implementation planning, system and data conversion, acceptance testing, communication, release preparation, promotion to production of new or changed business processes and IT services, early production support, and a post-implementation review. Process Purpose Statement Implement solutions safely and in line with the agreed-on expectations and outcomes. The process supports the achievement of a set of primary IT-related goals: IT-related Goal Related Metrics 08 Adequate use of applications, information and technology solutions � �� and services � �� support their processes � �� the technology solutions 12 Enablement and support of business processes by integrating applications and technology into business processes � �� integration errors � �� reworked because of technology integration issues � �� additional cost due to technology integration issues � �� not integrated Process Goals and Metrics Process Goal Related Metrics 1. Acceptance testing meets stakeholder approval and takes into account � �� all aspects of the implementation and conversion plans. testing process 2. Releases are ready for promotion into production with stakeholder � �� readiness and support. 3. Releases are promoted successfully, are stable and meet expectations. � �� acceptable period � �� 4. Lessons learned contribute to future releases. � �� Personal Copy of: Mr. Dong Hong Wang 153 Build, Acquire and Implement
Page 1 and 2:
Enabling Processes Personal Copy of
Page 3 and 4:
ACKNOWLEDGEMENTS ISACA wishes to re
Page 5 and 6:
ACKNOWLEDGEMENTS (CONT.) ACKNOWLEDG
Page 7 and 8:
TABLE OF CONTENTS TABLE OF CONTENTS
Page 9 and 10:
LIST OF FIGURES LIST OF FIGURES Fig
Page 11 and 12:
CHAPTER 1 INTRODUCTION CHAPTER 1 IN
Page 13 and 14:
CHAPTER 2. THE GOALS CASCADE AND ME
Page 15 and 16:
Page 17 and 18:
Page 19 and 20:
CHAPTER 3 THE COBIT 5 PROCESS MODEL
Page 21 and 22:
Enabler Performance Management CHAP
Page 23 and 24:
CHAPTER 4 THE COBIT 5 PROCESS REFER
Page 25 and 26:
CHAPTER 5 COBIT 5 PROCESS REFERENCE
Page 27 and 28:
Generic Guidance for Processes CHAP
Page 29 and 30:
Page 31 and 32:
Page 33 and 34:
Page 35 and 36:
Page 37 and 38:
EDM02 Process Practices, Inputs/Out
Page 39 and 40:
Page 41 and 42:
EDM03 Process Practices, Inputs/Out
Page 43 and 44:
Page 45 and 46:
Page 47 and 48:
Page 49 and 50:
Page 51 and 52:
Page 53 and 54:
Page 55 and 56:
APO01 Process Practices, Inputs/Out
Page 57 and 58:
Page 59 and 60:
Page 61 and 62:
Page 63 and 64:
Page 65 and 66:
Page 67 and 68:
Page 69 and 70:
Page 71 and 72:
APO04 Manage Innovation (cont.) CHA
Page 73 and 74:
Page 75 and 76:
Page 77 and 78:
Page 79 and 80:
Page 81 and 82:
Page 83 and 84:
Page 85 and 86:
Page 87 and 88:
Page 89 and 90:
Page 91 and 92:
Page 93 and 94:
Page 95 and 96:
Page 97 and 98:
Page 99 and 100:
Page 101 and 102: CHAPTER 5 COBIT 5 PROCESS REFERENCE
Page 103 and 104: APO11 Process Practices, Inputs/Out
Page 113 and 114: APO13 Manage Security Process Descr
Page 123 and 124: BAI01 Process Practices, Inputs/Out
Page 151: BAI06 Process Practices, Inputs/Out
Page 179 and 180: DSS02 Process Practices, Inputs/Out
Page 195 and 196: DSS05 Process Practices, Inputs/Out
Page 203 and 204:
Page 205 and 206:
MEA01 Process Practices, Inputs/Out
Page 207 and 208:
Page 209 and 210:
Page 211 and 212:
Page 213 and 214:
Page 215 and 216:
Page 217 and 218:
APPENDIX A MAPPING BETWEEN COBIT 5
Page 219 and 220:
Page 221 and 222:
Page 223 and 224:
Page 225 and 226:
APPENDIX B DETAILED MAPPING ENTERPR
Page 227 and 228:
APPENDIX C DETAILED MAPPING IT-RELA
Page 229 and 230:
Deliver, Service and Support Monito
show all

Enabling Processes

Create successful ePaper yourself

Delete template?

Save as template?