Enabling Processes

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Align, Plan and Organise 76 : ENABLING PROCESSES APO05 Process Practices, Inputs/Outputs and Activities (cont.) Management Practice Inputs Outputs APO05.04 Monitor, optimise and report on investment portfolio performance. On a regular basis, monitor and optimise the performance of the investment portfolio and individual programmes throughout the entire investment life cycle. From Description Description To EDM02.01 Evaluation of investment and services portfolios EDM02.03 � �� value delivery � �� and programme performance APO04.06 Evaluation of innovation benefits BAI01.06 Stage-gate review results Activities Investment portfolio performance reports EDM02.03 APO09.04 BAI01.06 MEA01.03 1. Review the portfolio on a regular basis to identify and exploit synergies, eliminate duplication between programmes, and identify and mitigate risk. 2. When changes occur, re-evaluate and reprioritise the portfolio to ensure that the portfolio is aligned with the business strategy and the target mix of investments is maintained so the portfolio is optimising overall value. This may require programmes to be changed, deferred or retired, and new programmes to be initiated. �� benefits to be realised by programmes in the active investment portfolio. Incorporate programme expenditures into chargeback mechanisms. 4. Provide an accurate view of the performance of the investment portfolio to all stakeholders. �� spent and accomplished over what time frames. �� created, deliverables obtained and performance targets met. 7. Identify deviations for: � �� – The actual trend of service portfolio cost for service delivery productivity improvements �� enterprise capability targets. Use guidance from external experts and benchmark data to develop metrics. Management Practice Inputs Outputs APO05.05 Maintain portfolios. From Description Description To Maintain portfolios of investment programmes and BAI01.14 Communication of Updated portfolios of APO09.02 �� programme retirement and programmes, services BAI01.01 ongoing accountabilities and assets BAI03.11 Updated service portfolio Activities 1. Create and maintain portfolios of IT-enabled investment programmes, IT services and IT assets, which form the basis for the current IT budget and support the IT tactical and strategic plans. 2. Work with service delivery managers to maintain the service portfolios and with operations managers and architects to maintain the asset portfolios. Prioritise portfolios to support investment decisions. 3. Remove the programme from the active investment portfolio when the desired enterprise benefits have been achieved or when it is clear that benefits will not be achieved within the value criteria set for the programme. Personal Copy of: Mr. Dong Hong Wang
APO05 Process Practices, Inputs/Outputs and Activities (cont.) CHAPTER 5 COBIT 5 PROCESS REFERENCE GUIDE CONTENTS Management Practice Inputs Outputs APO05.06 Manage benefits achievement. Monitor the benefits of providing and maintaining appropriate IT services and capabilities, based on the agreed-on and current business case. From Description Description To BAI01.04 Programme budget and benefits register BAI01.05 Results of benefit realisation monitoring Activities Benefit results and related communications Corrective actions to improve benefit realisation EDM02.01 APO09.04 BAI01.06 APO09.04 BAI01.06 �� being delivered from IT services, and how they compare to internal and industry benchmarks. Communicate results to stakeholders. 2. Implement corrective action when achieved benefits significantly deviate from expected benefits. Update the business case for new initiatives and implement business process and service improvements as required. 3. Consider obtaining guidance from external experts, industry leaders and comparative benchmarking data to test and improve the metrics and targets. APO05 Related Guidance Related Standard Detailed Reference �� 3. Service Portfolio Management Skills Framework for the Information Age (SFIA) Personal Copy of: Mr. Dong Hong Wang 77 Align, Plan and Organise
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Enabling Processes Personal Copy of
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ACKNOWLEDGEMENTS ISACA wishes to re
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ACKNOWLEDGEMENTS (CONT.) ACKNOWLEDG
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TABLE OF CONTENTS TABLE OF CONTENTS
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LIST OF FIGURES LIST OF FIGURES Fig
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CHAPTER 1 INTRODUCTION CHAPTER 1 IN
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CHAPTER 2. THE GOALS CASCADE AND ME
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CHAPTER 3 THE COBIT 5 PROCESS MODEL
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Enabler Performance Management CHAP
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CHAPTER 4 THE COBIT 5 PROCESS REFER
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Page 27 and 28: Generic Guidance for Processes CHAP
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BAI01 Process Practices, Inputs/Out
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CHAPTER 5 COBIT 5 PROCESS REFERENCE
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DSS02 Process Practices, Inputs/Out
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MEA01 Process Practices, Inputs/Out
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APPENDIX A MAPPING BETWEEN COBIT 5
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APPENDIX B DETAILED MAPPING ENTERPR
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APPENDIX C DETAILED MAPPING IT-RELA
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Deliver, Service and Support Monito
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