Enabling Processes

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Align, Plan and Organise APO02 RACI Chart 58 : ENABLING PROCESSES Chief Executive Officer Chief Financial Officer Chief Operating Officer Business Executives Business Process Owners Strategy Executive Committee �� Board Key Management Practice APO02.01 Understand enterprise direction. APO02.02 C C C A C C C C C R C R R R R R Assess the current environment, capabilities and performance. C C C R C C C C C A R R R C C C C APO02.03 Define the target IT capabilities. A C C C I R I C C C C R C C C C C C C APO02.04 Conduct a gap analysis. APO02.05 R R C C C R R A R R R R R R C Define the strategic plan and road map. APO02.06 C I C C C R C C C C A C C C C C C C Communicate the IT strategy and direction. I R I I R I A I I I I I I I I I I R I I I I I I I I APO02 Process Practices, Inputs/Outputs and Activities Chief Risk Officer Chief Information Security Officer Architecture Board Enterprise Risk Committee Head Human Resources Compliance Audit Chief Information Officer Management Practice Inputs Outputs APO02.01 Understand enterprise direction. Consider the current enterprise environment and business processes, as well as the enterprise strategy �� environment of the enterprise (industry drivers, relevant regulations, basis for competition). From Description Description To EDM04.01 Guiding principles for allocation of resources and capabilities APO04.02 Innovation opportunities linked to business drivers Outside COBIT Enterprise strategy and enterprise strengths, weaknesses, opportunities, threats (SWOT) analysis Activities Head Architect Head Development Head IT Operations Sources and priorities for changes �� 2. Develop and maintain an understanding of the external environment of the enterprise. 3. Identify key stakeholders and obtain insight on their requirements. 4. Identify and analyse sources of change in the enterprise and external environments. 5. Ascertain priorities for strategic change. 6. Understand the current enterprise architecture and work with the enterprise architecture process to determine any potential architectural gaps. Personal Copy of: Mr. Dong Hong Wang Head IT Administration Service Manager Information Security Manager Internal Business Continuity Manager Privacy Officer
APO02 Process Practices, Inputs/Outputs and Activities (cont.) CHAPTER 5 COBIT 5 PROCESS REFERENCE GUIDE CONTENTS Management Practice Inputs Outputs APO02.02 Assess the current environment, capabilities and performance. Assess the performance of current internal business and IT capabilities and external IT services, and develop an understanding of the enterprise architecture in relation to IT. Identify issues currently being experienced and develop recommendations in areas that could benefit from improvement. Consider service provider differentiators and options and the financial impact and potential costs and benefits of using external services. From Description Description To APO06.05 Cost optimisation opportunities APO08.05 Definition of potential �� APO09.01 Identified gaps in IT services to the business APO09.04 Improvement action plans and remediations APO12.01 Emerging risk issues and factors APO12.02 Risk analysis results APO12.03 Aggregated risk profile, including status of risk management actions APO12.05 �� reducing risk BAI04.03 � �� capacity plans � �� BAI04.05 Corrective actions BAI09.01 Results of fit-for-purpose reviews BAI09.04 � �� asset costs or increase value � �� optimisation reviews Activities Baseline of current capabilities Gaps and risk related to current capabilities Internal APO12.01 Capability SWOT analysis Internal 1. Develop a baseline of the current business and IT environment, capabilities and services against which future requirements can be compared. Include the relevant high-level detail of the current enterprise architecture (business, information, data, applications and technology domains), business processes, IT processes and procedures, the IT organisation structure, external service provision, governance of IT, and enterprisewide IT related skills and competencies. 2. Identify risk from current, potential and declining technologies. 3. Identify gaps between current business and IT capabilities and services and reference standards and best practices, competitor business and IT capabilities, and comparative benchmarks of best practice and emerging IT service provision. 4. Identify issues, strengths, opportunities and threats in the current environment, capabilities and services to understand current performance. Identify �� Personal Copy of: Mr. Dong Hong Wang 59 Align, Plan and Organise
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Enabling Processes Personal Copy of
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ACKNOWLEDGEMENTS ISACA wishes to re
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ACKNOWLEDGEMENTS (CONT.) ACKNOWLEDG
Page 7 and 8: TABLE OF CONTENTS TABLE OF CONTENTS
Page 9 and 10: LIST OF FIGURES LIST OF FIGURES Fig
Page 11 and 12: CHAPTER 1 INTRODUCTION CHAPTER 1 IN
Page 13 and 14: CHAPTER 2. THE GOALS CASCADE AND ME
Page 19 and 20: CHAPTER 3 THE COBIT 5 PROCESS MODEL
Page 21 and 22: Enabler Performance Management CHAP
Page 23 and 24: CHAPTER 4 THE COBIT 5 PROCESS REFER
Page 25 and 26: CHAPTER 5 COBIT 5 PROCESS REFERENCE
Page 27 and 28: Generic Guidance for Processes CHAP
Page 37 and 38: EDM02 Process Practices, Inputs/Out
Page 41 and 42: EDM03 Process Practices, Inputs/Out
Page 55 and 56: APO01 Process Practices, Inputs/Out
Page 57: CHAPTER 5 COBIT 5 PROCESS REFERENCE
Page 71 and 72: APO04 Manage Innovation (cont.) CHA
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CHAPTER 5 COBIT 5 PROCESS REFERENCE
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APO12 Process Practices, Inputs/Out
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APO13 Manage Security Process Descr
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APO13 Process Practices, Inputs/Out
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BAI01 Process Practices, Inputs/Out
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DSS02 Process Practices, Inputs/Out
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DSS05 Process Practices, Inputs/Out
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MEA01 Process Practices, Inputs/Out
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APPENDIX A MAPPING BETWEEN COBIT 5
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APPENDIX B DETAILED MAPPING ENTERPR
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APPENDIX C DETAILED MAPPING IT-RELA
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Deliver, Service and Support Monito
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