Enabling Processes

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Deliver, Service and Support 196 : ENABLING PROCESSES Page intentionally left blank Personal Copy of: Mr. Dong Hong Wang
CHAPTER 5 COBIT 5 PROCESS REFERENCE GUIDE CONTENTS Area: Management DSS06 Manage Business Process Controls Domain: Deliver, Service and Support Process Description Define and maintain appropriate business process controls to ensure that information related to and processed by in-house or outsourced business processes satisfies all relevant information control requirements. Identify the relevant information control requirements and manage and operate adequate controls to ensure that information and information processing satisfy these requirements. Process Purpose Statement Maintain information integrity and the security of information assets handled within business processes in the enterprise or outsourced. The process supports the achievement of a set of primary IT-related goals: IT-related Goal Related Metrics 04 Managed IT-related business risk � �� business programmes covered by risk assessment � �� risk assessment � �� 07 Delivery of IT services in line with business requirements � �� agreed-on service levels � �� Process Goals and Metrics Process Goal Related Metrics 1. Coverage and effectiveness of key controls to meet business requirements for processing information are complete. 2. The inventory of roles, responsibilities and access rights is aligned with authorised business needs. � �� key controls � �� of authority � �� duties violations 3. Business transactions are retained completely and as required in logs. � �� Personal Copy of: Mr. Dong Hong Wang 197 Deliver, Service and Support
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ACKNOWLEDGEMENTS ISACA wishes to re
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ACKNOWLEDGEMENTS (CONT.) ACKNOWLEDG
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TABLE OF CONTENTS TABLE OF CONTENTS
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LIST OF FIGURES LIST OF FIGURES Fig
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CHAPTER 1 INTRODUCTION CHAPTER 1 IN
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CHAPTER 2. THE GOALS CASCADE AND ME
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CHAPTER 3 THE COBIT 5 PROCESS MODEL
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Enabler Performance Management CHAP
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CHAPTER 4 THE COBIT 5 PROCESS REFER
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CHAPTER 5 COBIT 5 PROCESS REFERENCE
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Generic Guidance for Processes CHAP
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EDM02 Process Practices, Inputs/Out
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EDM03 Process Practices, Inputs/Out
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APO01 Process Practices, Inputs/Out
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APO04 Manage Innovation (cont.) CHA
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APO13 Manage Security Process Descr
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BAI01 Process Practices, Inputs/Out
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Page 145 and 146: CHAPTER 5 COBIT 5 PROCESS REFERENCE
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Page 217 and 218: APPENDIX A MAPPING BETWEEN COBIT 5
Page 225 and 226: APPENDIX B DETAILED MAPPING ENTERPR
Page 227 and 228: APPENDIX C DETAILED MAPPING IT-RELA
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