HP BladeSystem Onboard Administrator User Guide - HP Business ...

HP Insight Remote Support
Use the Remote Support Registration page to register and enable Insight Remote Support.
The connection between the Insight Remote Support capability of the Onboard Administrator and HP is
established through an Insight Remote Support hosting server. The Insight Remote Support hosting server must
be running Insight Remote Support 7.0 or later. For more information about Insight Remote Support, see the
HP Insight Remote Support Installation and Configuration Guide
(http://www.hp.com/go/insightremotesupport/docs).
When the BladeSystem Enclosure is registered with Insight Remote Support, the following information about
the BladeSystem Enclosure shared infrastructure components within the enclosure is sent to HP:
• Registration–As part of the enclosure registration process, the Onboard Administrator sends data to
uniquely identify the enclosure hardware to the Insight Remote Support hosting server.
Examples of data that is collected include:
o Enclosure name
o Enclosure product name
o Enclosure part number
o Enclosure serial number
o Enclosure manufacturer name
o Onboard Administrator firmware version
o Onboard Administrator IP and MAC addresses
• Service events–As part of the service event process, Onboard Administrator sends data to uniquely
identify the relevant hardware component to the Insight Remote Support hosting server.
Examples of data that is collected include:
o Enclosure model
o Enclosure serial number
o Part number of the relevant hardware component
o Description, location, and other identifying characteristics of the relevant hardware component
For more information, see "Service Events ("Insight Remote Support Service Events" on page 105)."
Configuring the HP BladeSystem c7000 enclosure and enclosure devices 103