Rent arrears management practices in the housing association sector

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Annex 5 Pro-forma for case file analysis – recent eviction cases Please complete this pro-forma separately for each eviction case in the sample. Please provide the data for recent possession cases resulting in eviction as follows: 136 – the ten most recent (but no older than two years) arrears eviction cases where possession was granted under Ground 8 – the ten most recent arrears eviction cases where possession was granted under Grounds 10 or 11. For the sake of data protection, no identifying information is sought. The form is designed for “on-screen completion” so that it can then be saved for submission to Heriot-Watt. 1 Ground on which possession granted a) Ground 8 b) Ground 10 or 11 2 Date tenancy started (dd/mm/yyyy) 3 Household type a) single adult only b) single adult with children c) couple without children d) couple with children e) other
4 Tenant employment circumstances (at point of eviction) a) at least 1 family member in full time work c) all adults unemployed b) part-time worker(s) only 5 Known factors triggering build-up of arrears (please check all applicable) 6 Tenant vulnerability: a) HB administration – performance of local authority c) Relationship breakdown e) Loss of earnings for other reasons (eg redundancy or loss of overtime) g) Other – please type in brief details (5g details) a) Could the tenant have been defined as a “vulnerable person”? Yes No b) If yes, what type of vulnerability? b) HB administration – tenant’s failure to respond to LA (eg failure to supply documents) d) Loss of earnings triggered by medical factors f) Prioritisation of other debts (ahead of rent arrears) Rent arrears management practices in the housing association sector 137
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Rent arrears management practices i
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Contents Executive summary . . . .
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Executive summary Introduction This
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Key underlying factors were said to
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could, in part, reflect the growing
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overpayments and suspensions were p
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Chapter 1 Introduction 1.1 Backgrou
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arrears management and related aspe
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“… there may occasionally be ci
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under Article 8 of the Convention,
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y HAs . 37 The Circular informed as
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Pre-action protocol for possession
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The purpose of these interviews was
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Table 1.1 - Case Study HAs Organisa
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Chapter 2 Rent arrears management p
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Pawson et al’s study found that 9
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2.3 Rent arrears management practic
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this with any certainty . 69 Howeve
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authority can also lead to a lack o
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2.5 The use of Ground 8 Although th
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In the Hunter et al study, 97 which
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some comment on the effect of the P
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• Ground 8 provided certainty to
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There was a difference of opinion a
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3.3 The use of Ground 8 Whereas ans
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do so early enough, or at all . Cla
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Chapter 4 Rent collection and arrea
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4.3 Housing Benefit service perform
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Table 4.3 - Housing association evi
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As shown in Figure 4 .1, CORE data
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were collected for landlords with l
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Most associations report initiating
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5.2 Organisation of rent arrears ma
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Table 5.2 - Primary structure of ar
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Table 5.3 - Recent changes in organ
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Table 5.6 - Staff training provisio
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Within the transfer landlord cohort
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• Where arrears were accrued befo
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Table 5.9 - Estimated percentage of
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elatively high response rate achiev
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The survey sought to collect statis
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Ground 8 actions typically accounte
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How is the scale of Ground 8 use ch
Page 87 and 88: already routinely exercising the ac
Page 89 and 90: Chapter 6 Case study evidence Chapt
Page 91 and 92: Annex 2 outlines our method, includ
Page 93 and 94: a couple of weeks to three months)
Page 95 and 96: to officers and policies . Officers
Page 97 and 98: RM put it, “caused uproar from te
Page 99 and 100: preferred form of the organisation
Page 101 and 102: tenant contacts are now recorded on
Page 103 and 104: as a result, would make an order un
Page 105 and 106: use - in these cases, it is viewed
Page 107 and 108: g) The tenant perspective In each c
Page 109 and 110: Ground 8 was generally to scrutinis
Page 111 and 112: Ground 8 was said to be used as a
Page 113 and 114: The key stakeholders regarded the P
Page 115 and 116: ule it would not be used where HB w
Page 117 and 118: Table A1.1 - Evicted households by
Page 119 and 120: uncontactable as a result) . Where
Page 121 and 122: Just under half of all cases in the
Page 123 and 124: Annex 2 Case study HA selection Our
Page 125 and 126: Annex 3 Profile of case study housi
Page 127 and 128: However, after a review across its
Page 129 and 130: as developing joint working with th
Page 131 and 132: Annex 4 Case study topic guides HA
Page 133 and 134: 19. What has been your recent exper
Page 135 and 136: 12. How are your tenants helped wit
Page 137: 9. If RSLs rely on Ground 8, what i
Page 141 and 142: 10 Value (£) of arrears at defined
Page 143 and 144: Our offices Maple House 149 Tottenh
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Rent arrears management practices in the housing association sector

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