107th IOC Session - LA84 Foundation

Systems Operation Centre (SOC)
The Systems Operation Centre (SOC) operated
and monitored the information systems during
the Games. SOC served as the nerve centre
for information systems – all computers, network
equipment, applications, and data processing
at all venues was monitored at SOC. SOC
also issued instructions for solving problems
that venue staff could not handle unilaterally,
and maintained systems in good working order.
NAOC based its response to technical and operational
problems on detailed information obtained
from SOC.
The SOC manager solved problems and
applied temporary fixes based on the solution
options presented through system monitoring.
SOC took provisional approaches to problems
while deciding on the optimal solution, the
priority order, and the impact and importance.
During the preparations phase, SOC functioned
as the management office to coordinate smooth
installation of information systems at each
venue.
From December 1997 until the end of the
Games, SOC worked in collaboration with the
quality control team, user support & help desk
staff, Network Management Centre, and the
technology operation centre for Internet management,
and interfaced with technology partners.
10. Technology
Over 100 people
worked day and night in
the Systems Operation
Centre.
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