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PDF (PhD Thesis) - UWE Research Repository - University of the ...

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imagine staff will feel personally attacked and this will kill <strong>the</strong> potential<br />

learning. Is lip service being given to <strong>the</strong> reflections by this process so that<br />

staff may subconsciously be picking up ―going through <strong>the</strong> motions‖<br />

without any real passion for <strong>the</strong> reflective processes <strong>the</strong>mselves? Staff<br />

must Reflect To Order or is it really ‗BY ORDER‘? No wonder <strong>the</strong>re would<br />

be a reluctance to share your private world especially with someone you<br />

didn‘t trust. Interestingly <strong>the</strong> NHS organisations are called Trusts and how<br />

ironic this is given <strong>the</strong> little trust I have observed whilst in practice or in<br />

meetings with senior staff.<br />

Over and over again staff felt unsupported by <strong>the</strong>ir managers, by not<br />

paying attention to <strong>the</strong> emotions experienced by staff I believe nurses will<br />

continue to feel used, unsupported and devalued. But why would I want to<br />

share my vulnerability with o<strong>the</strong>rs and expose my lack <strong>of</strong> knowledge if I<br />

feel this is going to be used against me in <strong>the</strong> future? This is potentially<br />

likely to be more so when all nurses are reviewed against <strong>the</strong> Knowledge<br />

and Skills Framework competencies (DH 2004a). Of course staff mistrust<br />

reflective practice; reflecting to order, whose interests is it serving?<br />

Developing Political and Systemic Resilience: It’s a Waiting<br />

Game<br />

In <strong>the</strong> poem Just a Pair <strong>of</strong> Hands 50 I tried to capture <strong>the</strong> disempowerment<br />

and anger at being regarded as just a pair <strong>of</strong> hands and later I will show<br />

how this also translates into not being taken seriously when <strong>the</strong><br />

organisation could learn from nurses‘ reflections. Bradbury-Jones et al<br />

(2007) noted students were <strong>of</strong>ten regarded as a ―pair <strong>of</strong> hands‖ and <strong>the</strong>y<br />

linked this to disempowerment in <strong>the</strong> ward whereby learning opportunities<br />

were <strong>the</strong>refore lost. Never<strong>the</strong>less, this inquiry identified several structures<br />

available to staff which could be used to facilitate reflection and thus<br />

50 See list <strong>of</strong> poems for <strong>the</strong> page <strong>of</strong> this poem<br />

204

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