Annual Report 2009/2010 - Hawkesbury City Council - NSW ...

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General Manager Strategic Objective: An informed community working together through strong local and regional connections. Component 16 – Insurance Risk Management Component 17 – Workers Compensation Component 68 – Corporate Communication Strategic Objective: A prosperous community sustained by a diverse local economy that encourages innovation and enterprise to attract people to live, work and invest in the City. Component 40 – Strategic Activities Strategic Objective: Investigating and Planning the City's future in consultation with our community, and coordinating human and financial resources to achieve this future. Component 65 – Human Resources Component 69 – Elected Members Component 70 – Executive Management Page 14 2009/2010 Annual Report
General Manager's Office - Operational Plan and Performance Indicators 2009/2010 Strategic Objective: An informed community working together through strong local and regional connections. Component 16 – Insurance Risk Management Officer: Manager Risk Management Service Statements Key Performance Indicators Target Progress 1. To provide an adequate level of civil liability protection and general insurance cover for Council activities and assets. 1.1 Review and placement of insurance program. All disclosures and renewal proposals completed satisfactorily and on time. All proposals have been completed on time. Reviews of current insurance levels have indicated adequacy of cover with the exception of Councils fine art collection and cover for general exhibitions both of which have been increased from the existing $850K to now being $1.3 million to cover an expanded art collection and more expensive exhibits. 1.2 Provide timely, accurate and quality Risk Management and insurance advice. Advice to satisfaction of customers. Risk Management and insurance advice supplied within timeframes requested by internal and external customers. 1.3 Compliance with Westpool's Risk Management practices and reduction in claims. Enhance staff awareness of risk exposure and risk management techniques through appropriate education programs. All staff have been re-inducted over the past 18 months to ensure competency and currency of system requirements. Quarterly reviews indicate areas of concern which are then addressed at the local level. 1.4 Manage Council's insurance claims in a cost effective manner. Monthly claims reviews and status reports of large claims reported to MANEX. Quarterly review of claims history through statistical analysis determines leading trend indicators with results and intervention strategies reviewed and endorsed by senior management. 2. To ensure strategies are in place to manage & minimise Council's exposure to public & internal risks. 2.1 Review of statistical information to highlight emerging trends & develop appropriate strategic responses Identify and prioritise emerging trends and introduce procedures to contain the exposure to the risks. Detailed data collection and statistical analysis combined with established KPIs sets minimum standards of compliance enforced via senior management. Risk registers being developed and integration of lead and lag indicator sources ensure continuous improvement. 2009/2010 Annual Report Page 15
Page 1 and 2: ANNUAL REPORT 2009-2010 2010 Macqua
Page 3 and 4: Annual Report 2009/2010 This Annual
Page 5 and 6: Table of Contents Annual Report 200
Page 7 and 8: Diagram Index Councillors 2009/2010
Page 9 and 10: Major Drainage Works Completed Red
Page 11 and 12: Councillors Mayoral Term September
Page 13 and 14: Organisational Structure 2009/2010
Page 15: Vision Strategic Plan Objectives (k
Page 19 and 20: Component 68 - Corporate Communicat
Page 21 and 22: General Manager's Office - Operatio
Page 23 and 24: General Manager's Office - Operatio
Page 25 and 26: Component 70 - Executive Management
Page 27 and 28: City Planning Division - Operationa
Page 29 and 30: Component 43 - City Planning Office
Page 35 and 36: Component 43 - City Planning Office
Page 37 and 38: Infrastructure Services Strategic O
Page 39 and 40: Component 51 - Recreation Officer:
Page 41 and 42: Component 61 - Works Depot Officer:
Page 43 and 44: Infrastructure Services Division -
Page 45 and 46: Infrastructure Services Division -
Page 47 and 48: Support Services Division - Operati
Page 51 and 52: Component 19 - Accounting Services
Page 53 and 54: Component 23 - Word Processing Offi
Page 57 and 58: Component 39 - Gallery Manager Cult
Page 61 and 62: Business Activities - Operational P
Page 63 and 64: Measures of Performance Measure 1.
Page 65 and 66: Onsite Sewage Management Facilities
Page 67 and 68:
Non-Aboriginal Heritage Introductio
Page 69 and 70:
Solid Waste Introduction Hawkesbury
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This graph represents the total ton
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Council's Footprint Council’s Ene
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Greenhouse Gas Emissions Introducti
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Council’s Water Consumption Intro
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In the urban areas of Hawkesbury Ci
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Current Status and trends Pollution
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The ASS Manual developed by the Aci
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Council continually seeks to improv
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Measures of Performance Measure 1.
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Biodiversity Introduction The Hawke
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Outcome 1 Outcome 2 Response to the
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Current status and trends During th
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Section 428 (2) (d) Condition of Pu
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Hawkesbury City Council Sealed Road
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Windsor Sewerage Scheme The sewerag
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Section 428 (2) (e) Summary of Lega
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Section 428 (2) (f) Mayoral and Cou
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Parks and Recreation Name of Contra
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Section 428 (2) (i) Bush Fire Hazar
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Performance Management and Salary A
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Community/Neighbourhood Centres, Ha
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Section 428 (2) (p) Controlling Int
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Reduced priced micro chipping days
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and exploring exchange options) wit
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Name of Conference Date and Place C
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As part of this process Hawkesbury
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Council's Performance in relation t
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ECONOMIC DEVELOPMENT STRATEGIC OBJE
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ENVIRONMENT STRATEGIC OBJECTIVE Inv
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• Sewerage Services • Hawkesbur
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Freedom of Information Contact Arra
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Access to Information New Regime Th
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• Records of approvals granted, a
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Part D Formal Consultations - numbe
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Part L Details of Internal review R
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Report on Special Variation (Infras
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