Annual Report 2009/2010 - Hawkesbury City Council - NSW ...
Annual Report 2009/2010 - Hawkesbury City Council - NSW ...
Annual Report 2009/2010 - Hawkesbury City Council - NSW ...
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Support Services Division - Operational Plan and Performance Indicators <strong>2009</strong>/<strong>2010</strong><br />
Strategic<br />
Objective:<br />
Investigating and Planning the <strong>City</strong>'s future in consultation with our community, and co-ordinating<br />
human and financial resources to achieve this future.<br />
Component 11 - Records<br />
Officer: Manager Corporate Services and Governance<br />
Service Statements Key Performance Indicators Target Progress<br />
1. To enable<br />
1.1 Registration of daily<br />
90% within 8 business Target achieved.<br />
seamlessness and<br />
continuity of <strong>Council</strong><br />
business by executing its<br />
records keeping function<br />
effectively.<br />
inwards paper correspondence. hours, 100% within 12<br />
business hours.<br />
1.2 Record keeping rules. Regular monitoring of<br />
adherence to precis<br />
rules.<br />
Ongoing monitoring in place.<br />
1.3 Refine existing records. DataWorks refined with<br />
indexes and compliant<br />
against State Records<br />
Standard - 4th quarter<br />
1.4 Training. All relevant <strong>Council</strong> staff<br />
trained in Records<br />
Management - 4th<br />
quarter.<br />
Completed and ongoing<br />
monitoring.<br />
All new staff received Records<br />
Induction training. Refresher<br />
Training for existing staff being<br />
finalised in conjunction with new<br />
Documents User Group.<br />
2. To reduce physical<br />
storage requirements by<br />
maintaining records<br />
effectively in an electronic<br />
format.<br />
2.1 Reduction of paper based<br />
records through increasing<br />
electronic records.<br />
Increased number of<br />
records registered into<br />
Data works.<br />
Registrations increased by over<br />
12%. Back scanning project<br />
commenced of critical physical<br />
files.<br />
3. To minimise risk to the<br />
<strong>Council</strong> in terms of court<br />
actions and litigations by<br />
retrieving and producing<br />
relevant records to<br />
support <strong>Council</strong>’s position<br />
or as required by a court<br />
of law.<br />
4. To comply with<br />
government legislation in<br />
terms of retention and<br />
destruction of records.<br />
3.1 Retrieval of information. 100% subpoenas<br />
processed as per the<br />
subpoena procedure.<br />
4.1 GDA10 and GDA24 based<br />
sentencing and destruction<br />
scheme.<br />
Destroy at least 2 groups<br />
of archived records in<br />
accordance with GDA24<br />
100% completed.<br />
Systematic Sentencing and<br />
Destruction Project commenced<br />
in accordance with State<br />
Records Act. No. of electronic<br />
documents destroyed: 9203. No.<br />
of physical files destroyed:281.<br />
<strong>2009</strong>/<strong>2010</strong> <strong>Annual</strong> <strong>Report</strong> Page 47
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