Annual Report 2009/2010 - Hawkesbury City Council - NSW ...

Component 43 - City Planning
Officer: Strategic Planner - Infrastructure
Service Statements Key Performance Indicators Target Progress
1. Provide the
development and
establishment of Strategic
Asset Management
Planning, Policy and
Processes across the
organisation.
1.1 Develop Asset
Management Strategy
March 2010. Asset Management Policy
adopted by Council.
Draft Asset Management
Strategy is in final stage of
review by MANEX.
2. Provide Subdivision
Engineering works
Inspection.
1.2 Procure and establish
Asset Management System
2.1 Inspect and Certify
subdivision works.
June 2010.
On going
Expression of Interest to procure
and establish a corporate asset
information management system
has been prepared. Awaiting for
legal advice on the procurement
process prior to EOI being
invited.
Pitt Town subdivision
engineering work was not
required due to lag in
subdivision.
Completed review of the HCC
DCP Engineering Specifications
(Appendix E).
Component 49 - Parking Control
Officer: Manager Regulatory Services
Service Statements Key Performance Indicators Target Progress
1. City streets and car
park areas are patrolled for
compliance with time limit
and parking restriction
signage.
1.1 Streets and car parks
are patrolled and monitored
for compliance with restriction
signage in a safe and
reasonable manner.
100% Compliance. There has been 100%
compliance with performance
targets throughout the year.
2. Parking infringements
are issued correctly for
offences committed.
2.1 Accuracy of infringement
notices issued.
99% Compliance. Accuracy of infringement notice
writing has met the 99% target in
the past six months.
Component 81 - Domestic Waste Management
Officer: Manager Regulatory Services
Service Statements Key Performance Indicators Target Progress
1. To provide the waste
collection service.
2. To provide the recycling
service for the community.
1.1 Service missed bins. 24 hours from notification. Missed bins have been serviced
within 24hrs.
2.1 Manage recycling
contracts.
2.2 Increase domestic
recycling activities and
community participation
through education and the
provision of increased
recycling service.
Zero non conformance to
contract conditions.
There has been zero non
conformance with contract
condition.
5% annual increase. There has been minimal increase
in domestic recycling as many
improvements have been made
over past years and little
opportunity exists to maintain
target reduction.
3. To provide the Kerb
Side Collection Service.
4. Provide waste
education to the
Hawkesbury community.
3.1 Manage kerbside
collection service contracts.
4.1 Education programs are
developed and presented to
the community to encourage
recycling and waste
avoidance.
100% compliance with
contract conditions.
Annual program designed
by March.
There has been 100%
compliance with contract
conditions.
The program for 2010/11 has
been designed during July 2010
for implementation.
2009/2010 Annual Report Page 33