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Annual Report 2009/2010 - Hawkesbury City Council - NSW ...

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Component 24 - Supply<br />

Officer: Chief Financial Officer<br />

Service Statements Key Performance Indicators Target Progress<br />

2.3 Response to Quotation<br />

requests.<br />

Quotation requests within<br />

agreed timeframes with<br />

customers.<br />

Target achieved - During<br />

<strong>2009</strong>/<strong>2010</strong> requests were<br />

promptly dealt with within the<br />

target timeframe.<br />

Component 25 - Property Development<br />

Officer: Manager Corporate Services and Governance<br />

Service Statements Key Performance Indicators Target Progress<br />

1. Co-ordination and<br />

management of <strong>Council</strong>'s<br />

property portfolio including<br />

the acquisition and sale of<br />

property, leasing of<br />

property, road closures<br />

and openings.<br />

1.1 Vacancies for leased<br />

premises in <strong>Council</strong>'s<br />

property portfolio.<br />

Greater than 85%<br />

occupancy rates.<br />

Only 3 vacancies - achieved<br />

greater than target.<br />

1.2 Inspections of <strong>Council</strong>'s<br />

leased residential properties.<br />

Each residential property<br />

inspected annually during<br />

October to December.<br />

All 12 residential properties<br />

inspected within the timeframe.<br />

1.3 Inspections of <strong>Council</strong>'s<br />

leased commercial/retail<br />

properties.<br />

1.4 Consumer Price Index<br />

reviews implemented for the<br />

relevant leases.<br />

1.5 Process lease options<br />

and lease renewals.<br />

1.6 Monitoring payments of<br />

property rentals for leased<br />

premises in <strong>Council</strong>'s<br />

property portfolio.<br />

1.7 Actioning of <strong>Council</strong><br />

resolutions regarding property<br />

leases, sales and<br />

acquisitions.<br />

Each commercial/retail<br />

property inspected<br />

annually during January<br />

to March.<br />

100% of CPI reviews<br />

implemented within 2<br />

months of review date.<br />

100% of tenants notified<br />

within 3 to 6 months of<br />

termination dates.<br />

85% or greater property<br />

rentals paid when due.<br />

Initial action commenced<br />

within 5 working days of<br />

approved <strong>Council</strong><br />

resolutions.<br />

All 39 leased commercial/retain<br />

properties inspected within the<br />

timeframe.<br />

All 15 leases subject to CPI<br />

reviews were actioned within the<br />

timeframe.<br />

All 15 leases subject to option or<br />

lease renewals were notified<br />

within the timeframe.<br />

<strong>Council</strong> monitors rentals at least<br />

monthly and is achieving the<br />

target.<br />

All <strong>Council</strong> decisions actioned<br />

within timeframe.<br />

Page 52<br />

<strong>2009</strong>/<strong>2010</strong> <strong>Annual</strong> <strong>Report</strong>

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