Annual Report 2009/2010 - Hawkesbury City Council - NSW ...

Noise
Introduction
Noise pollution complaints or enquiries made at Council are predominantly from sound equipment, motor
vehicles, and motorcycles or as a result of land use conflicts such as residential versus commercial land
uses. Council is considered as the Appropriate Regulatory Authority (ARA) for most noise pollution
enquiries that occur within the Local Government Area (LGA) with the exception of premises that are
licensed with the Department of Environment Climate Change and Water (DECCW) or noise related
issues with aircraft traffic noise which is the responsibility of the Richmond RAAF Base.
Measures of Performance
Measure
1. Total number of noise complaints made
to Council.
2. Number of each type of noise complaint
made to Council.
How is the Hawkesbury performing?
The number of noise complaints
made to Council has remained
stable.
Response to the issue
Data management practices are constantly being improved to ensure that all staff within Council that deal
with noise complaints record information correctly on the database system.
Future directions
To provide an alternative option for the residents of the Hawkesbury City Council resources such as the
Community Justice Centre and the Local Court system will be utilised and advised for neighbourhood
noise disputes.
Council will continue to utilise its ability to control potential noise from new developments through the
implementation of adequate conditions of consent, which reflect current legislative requirements and
Council's Development Control Plan relevant to the Hawkesbury City Council Local Government Area.
Council will also continue to use its database system, which allocates timeframes for responses to noise
complaints and records all actions taken during the investigation process.
Page 70
2009/2010 Annual Report