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Annual Report 2009/2010 - Hawkesbury City Council - NSW ...

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Component 58 - Printing and Sign Writing<br />

Officer: Manager Corporate Services and Governance<br />

Service Statements Key Performance Indicators Target Progress<br />

1.5 Provide printing and sign<br />

writing services to meet the<br />

requirements of <strong>Council</strong><br />

and external customers.<br />

90% of works completed<br />

within agreed timeframes.<br />

Target achieved in over 90% of<br />

cases.<br />

1.6 Regular cleaning, testing<br />

and maintenance of Print<br />

Room machinery.<br />

Each item of machinery<br />

cleaned and tested<br />

monthly and maintained<br />

as required by the<br />

relevant maintenance<br />

schedules.<br />

Target achieved with all Print<br />

Room machinery meeting<br />

maintenance schedule<br />

requirements and monthly<br />

testing.<br />

Component 79 - Museum<br />

Officer: Manager Cultural Services<br />

Service Statements Key Performance Indicators Target Progress<br />

1. Provide free and<br />

accessible history and<br />

heritage exhibitions to the<br />

people of the <strong>City</strong> of the<br />

<strong>Hawkesbury</strong> as well as the<br />

wider community.<br />

1.1 Provide a program of<br />

exhibitions.<br />

3 exhibitions per year. Exceeding target: 3 "Space"<br />

themed exhibitions, including<br />

those on Tebbutt and in<br />

collaboration with Astronomical<br />

Society. Myths and Legends,<br />

Macquarie <strong>2010</strong> and Domestic<br />

Goddess.<br />

2. Encourage community<br />

participation in history and<br />

heritage<br />

2.1 Increase community<br />

participation in history and<br />

heritage.<br />

12 Museum activities per<br />

year.<br />

Maintain an active and<br />

well trained volunteer<br />

base of 40.<br />

Exceeding target: a range of<br />

activates including book<br />

launches, guided tours, training<br />

workshops for volunteers, school<br />

groups.<br />

Exceeding target: Over 50<br />

volunteers consistently working<br />

at the front desk and in collection<br />

management and tour activities.<br />

3. Manage strategic<br />

partnerships with key<br />

community stakeholders<br />

3.1 Managed in accordance<br />

with policies, procedures and<br />

agreements<br />

Meet with key groups<br />

once per annum<br />

On target as per Deed of<br />

Agreement.<br />

Opening hours:<br />

Wednesday to Friday<br />

10am - 4pm; Saturday and<br />

Sunday 10am - 3pm<br />

(Closed to general public<br />

Monday and Tuesday but<br />

available to pre-booked<br />

groups, including tour and<br />

school groups)<br />

Achieved.<br />

Page 56<br />

<strong>2009</strong>/<strong>2010</strong> <strong>Annual</strong> <strong>Report</strong>

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