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7 - Indira Gandhi Centre for Atomic Research

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effectiveness. What are the implications <strong>for</strong> the organizations and their members given the<br />

changing organizational environment that demands increasingly faster cycle of new<br />

knowledge creation?<br />

9.6 Towards Communities of Practice<br />

Communities of Practice(CoPs) offer an effective solution <strong>for</strong> new knowledge creation.<br />

At the simplest level, CoPs are small groups of people who have worked together over a<br />

period of time. Not a team, not a task <strong>for</strong>ce, probably not even an authorized or identified<br />

group. People in CoPs can per<strong>for</strong>m the same job or collaborate on a shared task or work<br />

together on a product . They are peers in the execution of "real work." What holds them<br />

together is a common sense of purpose and a real need to know what each other knows.<br />

Through the active process of the community, tacit knowledge is shared—thus ensuring<br />

that it is not ‘locked up’ in one individual. Such communities may typically evolve<br />

through stages like preparation, warm-up, operation, and eventual consolidation. Exchange<br />

of tips, stories, case studies, and jokes <strong>for</strong>m important knowledge transfer mechanisms and<br />

bonds within the community. There may be many communities of practice within a<br />

single organization and most people may belong to more than one of them. The challenges<br />

<strong>for</strong> those responsible <strong>for</strong> harnessing the organization’s knowledge creation activity are to<br />

identify and nurture these groups and create conditions that facilitate the emergence of<br />

new CoPs.<br />

CoPs which is an outgrowth of the quality circles and the evolution of networked/ learning<br />

organizations, represents a way of making explicit an organization’s untapped<br />

brainpower, creativity and potential. These communities can become centers of expertise<br />

which can be highly leveraged in an organization prepared to capitalize upon economic<br />

change and unexpected business opportunities.<br />

In the traditional view, CoPs may be perceived as professional societies or they may<br />

represent collections of people who transcend any individual discipline, society or<br />

profession. If the future belongs to those who are able to trans<strong>for</strong>m boundaries, then<br />

participants in these CoPs may represent the leadership of tomorrow.<br />

But there needs to be one compelling <strong>for</strong>ce which binds the entire organization together—<br />

one that creates a common language and shared purpose. Leadership must come from the<br />

top-down, bottom-up and middle-out. In other words, everyone has ownership.<br />

Innovation strategy may be the one way to create a simple solution amidst all the<br />

complexity. Every function has undergone dramatic change over the past few years—as a<br />

function, as a profession and as a collection of expertise across traditional boundaries.<br />

Each has learnt from the other and contributed to their body of knowledge. Individual<br />

CoPs have evolved on virtually every topic imaginable. It is this cross-boundary sharing<br />

and learning which is accelerating the momentum of progress. Today, we see the<br />

emergence of the collaborative enterprise as well as cross industry collaboration,<br />

marshalling the talents of people throughout the organization to create and move ideas.<br />

They have discovered the value of their complementary competencies and how they<br />

contribute to the whole. They are all active participants in this rapidly maturing<br />

community of knowledge practice. This is precisely the reason that the movement towards<br />

Knowledge Management and Knowledge Creation are so fundamental and CoPs are fertile<br />

grounds <strong>for</strong> knowledge creation. However it is common to hear people lament : “But my<br />

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