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Access to HIV Services for Mobile and Migrant Populations in Antigua

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The most valuable characteristic of a good health care facility <strong>for</strong> the respondents was<br />

confidentiality (60%). They also wanted friendly <strong>and</strong> helpful staff (45.2%) <strong>and</strong> 23.1%<br />

thought that cost was an important fac<strong>to</strong>r. It was important <strong>for</strong> some <strong>to</strong> have extended<br />

open<strong>in</strong>g hours <strong>to</strong> facilitate them <strong>and</strong> there were also cultural fac<strong>to</strong>rs as 10.5% of the<br />

respondents wanted persons who spoke their language.<br />

Table No. 47- What do you th<strong>in</strong>k would be the characteristics of an excellent<br />

healthcare facility? (Q40). MSM Study. 2012.<br />

Responses Number Percentage<br />

Free or <strong>in</strong>expensive 22 23.1<br />

Better open<strong>in</strong>g hours 14 14.7<br />

Staff who speak my language 10 10.5<br />

Friendly <strong>and</strong> helpful staff 43 45.2<br />

Confidentiality 57 60.0<br />

Other 2 2.1<br />

No answer 4 4.2<br />

Compla<strong>in</strong>ts about <strong>HIV</strong> <strong>and</strong> AIDS medical care <strong>in</strong> core group<br />

For the men who have sex with men (MSM) population, 60% were bothered by stigma<br />

<strong>and</strong> discrim<strong>in</strong>ation <strong>and</strong> 18.9% were concerned about the cost of health care services.<br />

Unhelpful staff affected 15.7% of the group <strong>and</strong> they were <strong>to</strong> a lesser extent concerned<br />

about geographical area <strong>and</strong> the cleanl<strong>in</strong>ess of the facility. Many did not have an answer<br />

<strong>to</strong> this question as they did not know what their peers were dissatisfied with.<br />

Table No. 48- What do other persons <strong>in</strong> your core group compla<strong>in</strong> about as it<br />

relates <strong>to</strong> medical or <strong>HIV</strong> care? (Q41). MSM Study. 2012.<br />

Responses Number Percentage<br />

Price 18 18.9<br />

Stigma <strong>and</strong> discrim<strong>in</strong>ation 57 60.0<br />

Geographical location 3 3.1<br />

Staff not helpful 15 15.7<br />

149

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