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Human Resources<br />

MANAGING THE LABOR IMPACT OF<br />

A CHANGING BUSINESS<br />

information technology and management<br />

practices.<br />

MAINTAINING THE EMPLOYABILITY<br />

OF FEMALE STAFF AT THE RENNES<br />

PLANT<br />

At the production plant in Rennes,<br />

the development of new onboard<br />

electronics required the conversion<br />

of the wiring shops, where around<br />

85% of the workers were women.<br />

In 1999, to prepare for the changeover,<br />

plant management extensively<br />

reconfigured the workstations and<br />

set up training programs to help the<br />

workers learn new skills. By the end<br />

of 2002, more than 80% of the<br />

workers had been transferred to<br />

other jobs, such as forklift driver,<br />

automotive electrician, mechanic or<br />

shopfloor logistics manager.<br />

Transfers will continue in 2003.<br />

The Group’s commitment to<br />

retraining the wiring operators and<br />

offering them new job opportunities<br />

was reflected in two contractual<br />

arrangements. One, which covered<br />

the above programs, was a plantwide<br />

agreement on gender equality<br />

in the workplace signed with the<br />

plant’s unions on November 27,<br />

2001. The other was a gender<br />

equality contract signed on January<br />

30, 2002 by plant management and<br />

the French Ministry of Social Affairs,<br />

Labor and Solidarity.<br />

• Supporting employees in the event of<br />

job eliminations<br />

Changing technology and markets are<br />

causing the loss of jobs at a number of sites.<br />

In each case, internal placement and other<br />

support programs are implemented to identify<br />

the best solution for each employee concerned.<br />

CONTINUALLY ENHANCING SKILLS TO<br />

PREPARE FOR TOMORROW’S JOBS AND<br />

MAINTAIN EMPLOYABILITY<br />

Training is a primary tool of employee<br />

relations and human resources management.<br />

By fostering skills development, training<br />

contributes to the Group’s success, while<br />

enabling employees to fulfill their career<br />

aspirations. As such it supports their<br />

employability, prepares their career<br />

development and anticipates the Group’s<br />

future needs.<br />

Excluding Faurecia, which manages its<br />

own programs, nearly four million hours<br />

of training were provided in 2002, with a<br />

focus on new employee orientation<br />

programs, automotive production and<br />

product launch-related techniques,<br />

• Anticipating and supporting corporate<br />

change<br />

Because it provides critical support for<br />

successful project deployment, training is<br />

implemented to anticipate and facilitate<br />

changes in the Group’s organization,<br />

business, processes and socio-economic<br />

environment. Training programs are<br />

designed upstream from projects to<br />

improve organizations or systems, so that<br />

people are prepared for their implementation.<br />

Many courses are led by employees who<br />

are experts in the related subject.<br />

• Exchanging expertise across borders<br />

Deployed with the same objectives and<br />

principles in France and abroad, training<br />

programs are supported by crossfertilization<br />

of experience gained in many<br />

countries. Programs are also adapted to<br />

local requirements and expectations.<br />

• Training and integrating young people<br />

Half of all employees have been on the<br />

job less than five years, and by helping to<br />

train young people, the Group is<br />

preparing the capabilities it will need in<br />

CHINA: SHARING EXPERTISE<br />

Under a program to develop employee capabilities and raise the level of vocational education<br />

in China, Dong Feng Peugeot Citroën Automobile (DPCA) has actively participated in assessing<br />

its training needs.<br />

European instructors, all experts in their fields, trained Chinese facilitators, who then led<br />

their own courses, applying the methods they had learned. Since 2001, 457 DPCA employees<br />

have attended 70 courses led by facilitators trained by the European program in such diverse<br />

subjects as quality, sales and maintenance.<br />

In 2002, DPCA also welcomed 40 technical assistants from France, who trained 170 people<br />

over several weeks. What’s more, 130 Chinese employees have participated in training<br />

assignments in <strong>PSA</strong> Peugeot Citroën plants in France.<br />

66<br />

<strong>PSA</strong> <strong>PEUGEOT</strong> CITROËN - MANAGING BOARD REPORT

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