Report - London Borough of Hillingdon

CONSULTATION AND ENGAGEMENT - A FUTURE
STRATEGY FOR HILLINGDON
ITEM 3
Contact Officers
Papers with this report
David Holdstock / Paul Williams
01895 250822 / 250986
Appendix A - attached
SUMMARY
The report sets out the need for a strategic approach to consultation, a corporate
consultation strategy and a draft three-year development programme for consultation
and engagement in Hillingdon.
RECOMMENDATIONS
That Cabinet agrees:
1. the vision statement : ‘consultation and engagement are placed at the
heart of policy making and service delivery in Hillingdon to help deliver
excellent services and make the best use of resources’.
2. that consultation be linked to communications under the new Head of
Communications, following the restructure of communications within the
council.
3. that officers examine the current structure of dealing with both internal
and external communications across the council and identify resource(s) to
work with the new Head of Communications to deliver a corporate
Consultation Strategy and three year development programme.
4. to the creation of a Consultation Board which includes a member
champion to sponsor the Council’s annual consultation programme.
5. subject to the review of communications to identify resources, that the
Council undertake an annual residents’ survey to underpin future service and
policy development.
REASONS FOR OFFICER RECOMMENDATIONS
To ensure a comprehensive approach to the development of consultation and
engagement in Hillingdon, thereby ensuring that residents’ and communities’ issues
are increasingly utilised in the development of service plans, strategies and priorities.
OPTIONS AVAILABLE
Cabinet can reject the proposals in whole or in part.
PART 1 – MEMBERS, PUBLIC AND PRESS
Cabinet report 10 th November 2005 Page 52