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Report - London Borough of Hillingdon

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• Make use <strong>of</strong><br />

citizens panel up<br />

to March 06.<br />

• Use all other<br />

consultation and<br />

communication<br />

exercise to add<br />

people to panel<br />

• Replace citizens<br />

panel with biannual<br />

residents’<br />

survey.<br />

• Use survey to<br />

identify group <strong>of</strong><br />

citizens willing to<br />

respond to any<br />

other smaller ,<br />

specific survey<br />

requests.<br />

[Alternative.<br />

Ensure citizens<br />

panel is more<br />

representative,<br />

ensure it is<br />

regularly topped<br />

up and use it for<br />

annual opinion<br />

survey<br />

Use outcomes <strong>of</strong><br />

annual survey as<br />

main plank <strong>of</strong><br />

service planning/<br />

MTFF process.<br />

• Embed annual<br />

survey as key<br />

aspect <strong>of</strong><br />

council’s<br />

consultation<br />

process which<br />

informs policy<br />

direction.<br />

• Supplement with<br />

minority group<br />

survey as<br />

necessary<br />

This is a second<br />

key aspect <strong>of</strong> the<br />

draft programme.<br />

If the decision is<br />

taken to maintain<br />

the citizens panel,<br />

then it needs to be<br />

topped up<br />

consistently and<br />

also used for an<br />

annual survey.<br />

• Identify notable<br />

event before<br />

March 2005 to<br />

pilot direct<br />

council contact<br />

with residents.<br />

• Include<br />

appropriate<br />

events, such as<br />

the Hayes<br />

carnival in the<br />

programme <strong>of</strong><br />

consultation for<br />

2006/07 .<br />

• Ensure comment<br />

circulated to<br />

inform service<br />

planning / local<br />

area perspectives<br />

and appropriate<br />

feedback to those<br />

consulted.<br />

• As for year two.<br />

• Include<br />

attendance at<br />

events and follow<br />

up action in<br />

specific <strong>of</strong>ficers<br />

PADAs<br />

Direct contact with<br />

residents art even<br />

a limited number<br />

<strong>of</strong> events can<br />

produce valuable<br />

comment and also<br />

enhance public<br />

opinion <strong>of</strong> the<br />

council<br />

• Ensure that<br />

consultation<br />

through the<br />

PART 1 – MEMBERS, PUBLIC AND PRESS<br />

Cabinet report 10 th November 2005 Page 61

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