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Section 2
employee handbook
A Hospital Hygiene Quality Improvement Group (HHQIG) is in place
in the Hospital to address and implement the recommendations
identified in the national hygiene audits. Employees are expected
to be familiar with Hospital hygiene policies and procedures and
participate in external audits as required.
Performance Management
The quality of service delivered to our patients and colleagues is very
important to the hospital. It is fundamental to achieving our mission. At
the Hospital we have developed various tools to ensure that we
maintain and continuously improve our service standards. There are
strategies, action plans, objectives and feedback. Team Based
Performance Management (TBPM) Key Performance Indicators (KPI),
and Personal Developing Planning (PDP) support these strategies.
Team Based Performance Management: Team Based Performance
Management is an agreed approach to managing performance in
the Irish Health Services. The process is about helping team members
understand their roles, objectives and key performance indicators,
and, giving and receiving feedback whilst setting in place actions to
support performance and quality improvement. It enables better
communication and participation within and among teams, usually
giving:
• Greater clarity on roles and purpose, which are linked with the
service plan.
• Increased motivation by providing a structure whereby
Employees can contribute to organisation goals, thereby
increasing morale and a sense of achievement.
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