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Section 8
employee handbook
If you feel that you are being bullied/harassed you may approach the
person concerned or have a Head of Service / Line Manager
approach them on your behalf. You may also wish to speak to one of
our trained Support Contact People who are there to outline the
options open to you, explain the procedure for dealing with
allegations of bullying/harassment and to offer you support. A list of
Support Contacts is available from the Human Resources Department
and on the Intranet.
Trust In Care
The Trust In Care policy has been drawn up to ensure that the safety,
welfare and dignity of patients are upheld at all times. The Hospital
has a duty of care to ensure that all patients are protected from any
form of behaviour, which violates their dignity. The Hospital also has
a duty to ensure that its Employees are provided with the necessary
support, training, and supervision and in the case of spurious
allegations, protection to enable them to deliver a high quality of
service. The Trust in Care policy sets procedures in place to ensure that
these objectives are met.
The aim of the Trust in Care policy is to ensure prevention through
an increased awareness and vigilance from all staff, a thorough
recruitment and selection procedure, ongoing training and abidance
with Hospital Code of Behaviour.
Customer Care
The Hospital has defined our customers as anyone who is in contact
with us, whether they are Employees, in-patients, outpatients or
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