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Section 2<br />
employee handbook<br />
Overall performance is summarised in a single sheet that can be<br />
viewed on each desk<strong>to</strong>p and provides all staff members with a highly<br />
visual reporting <strong>to</strong>ol outlining performance against the key indica<strong>to</strong>rs<br />
moni<strong>to</strong>ring hospital efficiency and quality.<br />
Each month, these indica<strong>to</strong>rs are updated and tagged with a traffic<br />
light system (red, amber or green) so all Employees can see at a<br />
glance how we are performing in each area. Departmental specific<br />
indica<strong>to</strong>rs are also widely used.<br />
Personal Development Planning (PDP): Personal Development<br />
Planning is a continuous development process that enables<br />
Employees <strong>to</strong> make the best use of their skills and helps advance both<br />
the individual’s plan and the strategic goals of the <strong>Hospital</strong>. Personal<br />
Development Planning ensures that Employees receive recognition<br />
for their work through a process, which acknowledges their<br />
achievements and provides them with as much feed<strong>back</strong> as is<br />
practicable about what they do and what is required in order <strong>to</strong><br />
continuously improve the service.<br />
PDP is a four-stage process comprising:<br />
• Preparation.<br />
• Personal evaluation and 360º feed<strong>back</strong>.<br />
• Discussion and planning with Line Manager.<br />
• Continuous review.<br />
22<br />
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