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back to contents - St Vincent's University Hospital
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st. vincent’s university hospital<br />
Grievance & Disciplinary Procedures<br />
Purpose of the Grievance Procedure: The <strong>Hospital</strong> is committed <strong>to</strong><br />
promoting and maintaining positive Employee relations and fostering<br />
the commitment and morale of staff. The purpose of the Grievance<br />
Procedure is <strong>to</strong> enable Employees <strong>to</strong> raise any complaints concerning<br />
work-related matters, so that the issue may be addressed promptly and<br />
as close as possible <strong>to</strong> the point of origin without disruption <strong>to</strong> patient<br />
care.<br />
A grievance can be defined as a complaint, which an Employee has<br />
concerning his or her terms and conditions of employment, working<br />
environment or working relationships. This procedure covers individual<br />
and collective complaints.<br />
Most routine complaints are capable of being resolved on an informal<br />
basis without recourse <strong>to</strong> the formal grievance procedure. The<br />
Employee may in the first instance raise the complaint informally with<br />
his or her immediate supervisor/manager or if the<br />
complaint relates <strong>to</strong> their Line Manager they<br />
may discuss the matter with another manager. If<br />
the matter cannot<br />
be resolved through<br />
informal discussions, the<br />
Employee may raise<br />
a formal complaint<br />
under the Grievance<br />
Procedure.<br />
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