1 The AVM ISDN-Controller B1 PCI v4.0 - VoipAndGo
1 The AVM ISDN-Controller B1 PCI v4.0 - VoipAndGo
1 The AVM ISDN-Controller B1 PCI v4.0 - VoipAndGo
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Error Messages in Novell NetWare<br />
“Installation error, wrong CAPI driver loaded.”<br />
“Installation error, <strong>ISDN</strong>-<strong>Controller</strong>-xx unknown keyword<br />
.”<br />
“Installation error, <strong>ISDN</strong>-<strong>Controller</strong>-xx value too<br />
long.”<br />
“Installation error, <strong>ISDN</strong>-<strong>Controller</strong>-xx illegal value.”<br />
Possible cause: You have replaced some files in the <strong>ISDN</strong>-<br />
<strong>Controller</strong> driver installation folder (on obtaining updated<br />
drivers from the <strong>AVM</strong> Data Call Center, for example). Older<br />
files in the same directory cause version conflicts.<br />
Remedy: Always perform the full <strong>ISDN</strong>-<strong>Controller</strong> <strong>B1</strong> <strong>PCI</strong> <strong>v4.0</strong><br />
installation procedure; never replace individual files.<br />
Error message: “Installation error, <strong>Controller</strong>-xx with I/O<br />
address does not answer.”<br />
Possible cause: <strong>The</strong> <strong>ISDN</strong>-<strong>Controller</strong> was not fully loaded or<br />
the hardware is damaged.<br />
Remedy: Repeat the complete installation of the <strong>ISDN</strong>-<strong>Controller</strong>.<br />
To test the hardware, you may install the <strong>ISDN</strong> <strong>Controller</strong><br />
in DOS and then run the program <strong>B1</strong> Test. In case of a<br />
hardware defect, please contact your dealer or <strong>AVM</strong>.<br />
Error message: “... at least one application is registered.”<br />
Possible cause: You tried to unload or uninstall the <strong>AVM</strong><br />
<strong>ISDN</strong>-<strong>Controller</strong> <strong>B1</strong> <strong>PCI</strong> <strong>v4.0</strong> while an application (such as a<br />
terminal or fax program) was still using it.<br />
Remedy: First end all applications that use the <strong>ISDN</strong>-<strong>Controller</strong>.<br />
<strong>The</strong>n you can unload or uninstall it.<br />
If the tips above have not helped you to solve your problem,<br />
please contact <strong>AVM</strong> Support for further information (see the<br />
section “Customer Service Guide” on page 79).<br />
78 <strong>ISDN</strong>-<strong>Controller</strong> <strong>B1</strong> <strong>PCI</strong> <strong>v4.0</strong> – 15 Troubleshooting