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1 The AVM ISDN-Controller B1 PCI v4.0 - VoipAndGo

1 The AVM ISDN-Controller B1 PCI v4.0 - VoipAndGo

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16 Customer Service Guide<br />

Customer Service Guide<br />

<strong>AVM</strong> provides numerous sources of information to assist you<br />

should any questions or problems arise. Whether manuals,<br />

updates or support—here you will find the important information<br />

you need.<br />

In many cases problems which arise during operation can be<br />

resolved by installing the current Microsoft Service Pack for<br />

your operating system. <strong>The</strong> current service pack can be obtained<br />

free of charge from Microsoft.<br />

16.1 Product Documentation<br />

To take advantage of all commands and features of your<br />

<strong>ISDN</strong>-<strong>Controller</strong>, consult the following product documentation:<br />

� User's manual<br />

A printed user's manual is included in the <strong>ISDN</strong>-<strong>Controller</strong><br />

<strong>B1</strong> <strong>PCI</strong> <strong>v4.0</strong> package and a PDF file is available in the<br />

“INFO\MANUAL” folder on the installation CD.<br />

You can install the Acrobat reader to view PDF documents<br />

from the INFO\ACROBAT folder of the installation<br />

CD.<br />

� <strong>AVM</strong> <strong>ISDN</strong> Tools manual<br />

This manual describes the <strong>AVM</strong> <strong>ISDN</strong>-Tools and is<br />

stored in PDF format in the INFO\MANUAL folder on the<br />

installation CD.<br />

� Readme<br />

<strong>The</strong> Readme file in the "<strong>AVM</strong>" program group contains<br />

current information which was not yet available at the<br />

time the manual was completed. <strong>The</strong> Readme file is included<br />

on the installation CD.<br />

<strong>ISDN</strong>-<strong>Controller</strong> <strong>B1</strong> <strong>PCI</strong> <strong>v4.0</strong> – 16 Customer Service Guide 79

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